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About the Role

As a UAT Test Lead, you’ll drive end-to-end user acceptance testing for complex enterprise initiatives, partnering with business stakeholders and engineering teams to translate requirements into effective test plans that ensure solutions meet real-world needs—especially in contexts involving sensitive data, privacy, and compliance.

Responsibilities

• Lead UAT strategy, planning, and execution across multiple workstreams
• Analyze business requirements and translate them into UAT scope, test scenarios, and acceptance criteria
• Develop, manage, and optimize test plans, test cases, and traceability matrices
• Coordinate test cycles, triage defects, and drive resolution with engineering and product teams
• Facilitate stakeholder reviews, sign-offs, and production readiness decisions
• Establish test metrics, dashboards, and reporting for leadership visibility
• Collaborate with cross-functional teams to balance priorities and meet deadlines
• Champion quality best practices and continuous improvement across processes and tools
• Safeguard sensitive or confidential information during all test activities
• Other duties as assigned

About You

Qualifications & Skills

• 7+ years of relevant work experience in UAT, QA, or product validation for enterprise software
• Strong communication, collaboration, and negotiation skills with business and engineering stakeholders
• Proven experience in requirements analysis and translation into UAT scope and test cases
• Hands-on expertise in test planning, test case management, and defect lifecycle management
• Proficiency with test management and tracking tools (e.g., Jira, Zephyr, TestRail, Azure DevOps, or similar)
• Ability to prioritize, manage multiple workstreams, and meet deadlines in fast-paced environments
• Excellent written and verbal communication skills; B2+ English level
• Experience handling sensitive or confidential information is a plus
• Familiarity with legal processes, privacy, or compliance regulations preferred but not required
• Detail-oriented, analytical, and user-focused mindset

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About Monks

Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.

Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.