Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
Position Summary
The Credit Manager will be responsible for leading and overseeing the company’s credit and collections policies and processes, ensuring proper credit risk management, optimizing cash flow, and maintaining strong relationships with both internal and external clients.
Key Responsibilities
- Design, implement, and update credit policies and procedures aligned with the company’s strategy.
- Evaluate and approve credit applications by analyzing clients’ solvency and risk profile.
- Continuously monitor the customer portfolio to identify delinquency risks and propose action plans.
- Lead and coordinate the credit and collections team, ensuring achievement of recovery targets.
- Establish credit limits and payment terms in coordination with the commercial and finance areas.
- Prepare management reports on portfolio, aging, provisions, and risk levels.
- Negotiate payment agreements and special terms with strategic clients.
- Ensure regulatory and audit compliance across all credit and collection processes.
- Propose strategies to improve the cash conversion cycle and optimize working capital.
Requirements
- Bachelor’s degree in Business Administration, Finance, Accounting, or related fields.
- Minimum of 3–5 years of experience in credit and collections management, preferably in consumer goods, industrial, or financial companies.
- Strong knowledge of financial analysis, credit risk, and local regulations.
- Proven experience leading teams.
- Advanced Excel skills and experience with ERP systems (NetSuite).
- Intermediate/advanced English.
Core Competencies
- Leadership and team management.
- Analytical skills and critical thinking.
- Negotiation and conflict resolution.
- Results-oriented with strong focus on KPIs.
- Effective communication and interpersonal skills.
- Professional ethics and decision-making under pressure.
#LI-MR1 #LI-Hybrid
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
