We're a digital-first marketing and advertising services company that connects content, data&digital media and technology services across one global team.
With cutting-edge technology, we build the architecture that underpins every moment in your customer's experience with insights and intelligence to inform every stage of the customer journey. This enables you to transform your content, augment marketing, sales, customer service and more.
Elevate the customer experience by harnessing the power of Salesforce.
As a Salesforce Summit Partner, Monks can help you harness the power of a unified tech stack and translate technical solution design into connected customer experiences.
A partnership process you can rely on
How We Work • Our services cover everything you’d expect from an end-to-end Salesforce partner from discovery to strategy to activation and optimization.
Discovery & Strategy
Understand how to build a true 360° view of your customer, then use that to activate connected customer experiences across Salesforce technology.
Activation
Stand up customized solutions across the Salesforce platform that are integrated across the rest of your technology stack and enable the activation of Customer 360 strategies.
Optimization
Enable teams to drive long-term value from solutions through training, ongoing optimization and real-time reporting & analysis.
We're not only your go-to Salesforce partner. Learn more on what we have to offer.
Our global network of award-winning Salesforce experts have partnered with leading brands across industries to deliver innovative digital experiences. See our work with Digital Wellness and Celebrity Ink to learn more about the Media.Monks approach.
How we flex our CRM muscles
Case Study
Power People’s Health •We implemented various Salesforce solutions to help Digital Wellness, a global enterprise committed to credible health, consolidate patient data to enhance their operations.
Build a Customer 360 ecosystem that connects data and integrates systems.
A unified tech stack is foundational to building relevant and consistent customer experiences. But bringing together your ever-growing frankenstack, composed of disparate and siloed martech platforms, may seem like an impossible task.
With a well-connected Salesforce ecosystem you can completely revolutionize your customer journey—unearthing new insights and providing a holistic view of your customers across pathways—to help realize the 1:1 experiences they crave.
Putting CX at the heart of everything we do.
In the evolving CX landscape, customers expect an integrated experience across (ever-expanding) brand touchpoints. We bring together our expertise across data&digital media, content and technology to revitalize customer relationship management.
Our work is about elevating the human experience and creating a world where customers feel known through connected interactions, all with an eye towards consumer privacy.
Monk ThoughtsIt’s time for customers to be delighted, with focused experiences that evoke joy. We do this by enabling brands to build messaging and infrastructure to meet customers in the moment.
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Ashley Musumeci
Director, Go to Market
Industries we serve
We’ve worked with hundreds of brands across industries and we understand the unique approach and challenges to each one. Industries we’ve worked with include:
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