Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
.Monks is seeking a passionate and analytically-minded Data & Insight Analyst with a focus on Organic Social Media to join our growing team. The ideal candidate will have a minimum of 2 years of experience in a client-facing role, analyzing and providing insights for organic social media strategies. This role requires a results-driven individual with strong analytical skills, business sense, communication skills, and professionalism.
Key Responsibilities
- Provide expertise in measurement and analytics of organic social media campaigns, channel optimization, and reporting
- Develop and own dashboards and reports that track OKRs and key performance indicators (KPIs).
- Work across multiple client accounts to ensure the best delivery and results in various organic social media campaigns
- Continuously provide insights to internal teams and clients based on data analysis of organic social media performance
- Benchmark and measure organic social media activities and influencer marketing initiatives
- Conduct daily, weekly and monthly data/intelligence reviews with project teams, providing strategic recommendations for continual improvement in organic social media performance
- Translate strategic recommendations for digital experiences into actionable items
- Collaborate with other marketing account leads to ensure alignment of strategies across all channels
- Stay updated with the latest social media best practices and technologies
- Utilize social media analytics tools
- Conduct extensive audience and platform research to inform organic social media strategies for clients
- Process, analyze, and understand conversations in digital channels to identify key insights or brand opportunities
- Collaborate with other team members on research, content creation, and optimization efforts
Background & Skills
- 2+ years of experience in a data analytics or insights role within a digital agency environment.
- Demonstrated strong performance in prior roles, with increasing levels of responsibilities.
- Excellent communication and presentation skills, with the ability to effectively tell data stories to both technical and non-technical audiences.
- Ability to work autonomously and independently across multiple projects, with limited oversight.
Proficiency in using social analytics tools (e.g. Sprinklr, Emplifi, Sprout Social, Hootsuite, Brandwatch, Khoros, Unmetric) - Proficiency in data analysis tools, including Python, SQL, and Google Looker Studio is a plus.
- Experience working with complex data sets and extracting actionable insights.
- Strong understanding of project management principles and the ability to manage multiple projects simultaneously.
- Advanced or Native English speaker with excellent written and verbal communication skills.
- Strong analytical and problem-solving skills
Join the Monks Team
At Monks, you'll have the opportunity to work with a global network of talented professionals, collaborating on groundbreaking organic social media projects for our clients. Our company is committed to fostering a diverse, inclusive, and empowering work environment where all individuals can freely express themselves and thrive.
Monks is an equal-opportunity employer, and we encourage candidates from all backgrounds to apply. If you have a passion for organic social media analytics, strong client-facing skills, and a proven track record of successfully delivering insights and driving organic social media performance, we want to hear from you.
#LI-Hybrid
About Monks
Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
