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We are seeking a Credit & Collections / Analyst to join the growing .monks Finance team. The ideal candidate is a driven individual who is able to prioritize their workflow to the team’s objectives and take on projects independently and with guidance. The candidate will be expected to perform daily, weekly and monthly tasks related to: AR Aging Review, Collections outreach, cash application, credit management, reporting of customer collection activities, process improvement, and documenting procedures.
Responsibilities include, but are not limited to:
- Accurate cash application and ad hoc reconciliation
- Cross functional collaboration with Billing and Account Management teams to raise awareness of disputes, discrepancies, collection efforts, and mitigation of credit risk actions
- Responding to client inquiries in a prompt manner
- Taking a proactive approach to collections in the form of client outreach and client education
- Monitoring AR activity daily for non-payments, delayed payments, and other irregularities
- Identifying and escalating material Collections issues in a timely manner
- Support process improvements and adapt to evolving department priorities
- Support and drive key Credit & Collections responsibilities and initiatives
Qualifications:
- BA/BS in Accounting or Finance related field
- 2+ years of accounting/collections experience preferred
- Comfortable working in a high-paced environment, independently and collaboratively
- Accounting software (Netsuite) and Google Sheets/Microsoft Excel experience preferred
- Excellent verbal and written communication skills
- Excel in analytical and problem solving skills
- Strong work ethic and ability to adapt to rapidly-changing environments
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
