Senior Community Manager

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About the Role

Media.Monks is looking for a Senior Community Manager to join our ever-growing team. In this role, you will set and implement social media and communication campaigns for a tech brand to align with their communication strategies. Additionally, our ideal candidate is a fast and flexible go-getter who jumps on new opportunities to create impactful work. We’re looking for someone who can dive into a community, authentically speak with people and create content based on what you learn and see.

Responsibilities:

Collaborate with data and creative teams to bring strategically informed content to life
A culture lover who is able to translate what’s happening on social and make it relevant and applicable to your client
A proactive leader who is always looking at what else we can share with the client to make them stand out rather than just be a part of the conversation
Set and implement social media and communication campaigns to align with marketing strategies.
Manage the content calendar and ensure that all posts are scheduled and published in a timely manner.
Previewing all outbound social content on burner account.
Ability to aesthetically capture & edit original content on a mobile device.
Collaborate with strategy & creative team to develop quick, low fidelity videos, GIFS, and other visual content that enhances the client's social media presence.
Sourcing, recommending and vetting potential replies and other engagement opportunities for the Brand.
Monitor and report on feedback and online reviews across various social media platforms
Work collaboratively with social strategy, account management and creatives to ensure social media channels are on brand at all times.
Stay up-to-date with cultural and social trends.
Analyze the conversation around the brand daily and proactively find ways to participate in them.
Know-how in analysis about the brand developing effective results for the KPI of the client.
Identify actionable insights within consumer conversation that leads to impactful content creation and optimizations

About You

The essentials:

On top of culture and trends; you know what’s going to be cool before it is
A content creator
5-7 years of experience in Community Management.
Knowledge of social media best practices in terms of formats and tone of voice
Ability to identify and track relevant community metrics.
Knowledge of metrics, social listening tools and digital reports.
Knowledge in managing CMS’s.
Experience in developing or implementing community manager strategies.
Excellent verbal communication skills.
Excellent writing skills.
Attention to detail
Strong organizational/QA skills for publishing on high profile channels
Strong writing skills for ad hoc copy requests and copy suggestions
Comfortable interacting with client
Knows ins-and-outs of social listening
Strong attention to detail (extremely important for this role)
Familiar with scheduling tools, social listening tools
Able to gather strategic insights from listening

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

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What We Offer

Benefits

Excellent, full coverage medical, dental, and vision insurance - more about our coverage here!
Generous PTO and 15 company-wide holidays
401k with company contribution
Paid parental leave
Work-life balance with an emphasis on personal well-being
Career growth in a disruptor space & entrepreneurial opportunities within the Monks network
A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!
Authentic commitment to DEI efforts and sustainable growth. (Why Sir Martin Sorrell signed The Climate Pledge here!)

Monks has provided a compensation range that represents its good faith estimate of what Monks may pay for the position at the time of posting. Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate’s sex or any other protected status.

Salary Range: $80,000—$100,000 USD

About Monks

Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.

Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.