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Purchase-to-Pay (P2P) Team Lead
Location: Hybrid, Bogotá, Colombia
.Monks Technology Services, part of Media.Monks and S4 Capital, is a global consulting firm mastering AI-powered transformations for the Fortune 100. We combine long-term strategic thinking, deep enterprise experience, and a human-centered approach to help clients transform business processes and dominate their industries.
About the Role
As a Purchase-to-Pay (P2P) Team Lead, you’ll lead the day-to-day delivery and performance of a team processing supplier invoices and employee expense claims for entities across Latin America. Reporting to the Regional P2P Lead, you’ll ensure payable transactions are processed accurately, efficiently, and compliantly while supporting timely payments and local operational needs.
Responsibilities
- Set and manage the team’s daily goals, workload, and priorities
- Take ownership of team delivery, performance, and service quality
- Onboard, train, coach, and provide technical guidance to team members
- Process and oversee supplier invoices and employee expense claims in NetSuite OneWorld
- Validate invoice data and ensure invoices are accurately matched to purchase orders
- Identify missing approvals, supporting documentation, or other information required before payment
- Manage invoice rejections and exceptions through timely, outcome-focused problem-solving
- Resolve incoming queries related to invoices, expenses, and payments
- Partner with suppliers, purchasers, approvers, and Procurement to support accurate and on-time payments
- Support the adoption of purchasing tools and processes to improve business compliance
- Monitor invoice-entry accuracy, exception-resolution times, timely supplier payments, and stakeholder satisfaction
- Other duties as assigned
About You
Qualifications & Skills
- 5+ years of Accounts Payable or Purchase-to-Pay experience, including work in a multi-entity environment
- Experience leading, coaching, or supporting the performance of an Accounts Payable or P2P team
- Hands-on experience with NetSuite OneWorld preferred
- Advanced Excel skills, including PivotTables and VLOOKUPs
- Excellent English communication skills, with the ability to collaborate effectively with suppliers and internal stakeholders
- Strong invoice-processing, data-entry, and reconciliation skills
- Demonstrated ability to resolve invoice and expense exceptions independently while following standardized processes
- Supplier- and customer-focused approach with a strong commitment to service quality
- Collaborative, resilient, organized, and outcome-oriented working style
#LI-Hybrid #LI-BC1
At.Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
