Data Quality Analyst

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Summary

We are seeking a highly skilled and proactive Quality Analyst to join our worldwide sales team, This is a product strategy and engineering team that works closely with business development and sales finance. As a Data Quality Engineer, you will play a key role in helping ensure robustness, quality and stability of large scale data processing pipelines and data monitoring tools.

In this technically exciting role you will work together with data engineering, data science, and data infrastructure teams to build stable and high performance testing, monitoring and analytical services for scalable data platforms. The successful candidate must be high-energy, proactive, passionate about customer experience and able to thrive in a fast-moving, complex environment.

Description

This role is crucial for ensuring a high-quality Data as a Solution Platform at scale, encompassing data quality and operational efficiency. You will collaborate closely with data engineering, data science, and data infrastructure teams.

Key responsibilities include testing, validating, and monitoring/supporting data platforms and data, optimizing existing solutions, and reporting service status. As our team grows, you will face exciting technical and business challenges.

We seek a proactive self-starter who learns quickly, adapts to changing requirements, and excels in diverse, collaborative environments. Responsibilities would include:

Deep dive into various financial data points in different sets of hierarchies, understanding the nuances of how complex data behaves
Document customer issues and recurring technical issues to support product quality programs and product development
Perform root cause analysis during failures and document scenarios for future references
Troubleshoot problems with malfunctioning software applications and be able to recommend and take corrective action
Work closely with technical teams, Product Manager, and QA to ensure the stability and reliability of business systems
Execute test scenarios in a repeatable manner, allowing for easy monitoring
Communicating status updates to users and stakeholders concisely in a timely manner

Key Qualifications

5+ years of experience working as a Quality Engineer, Quality Analyst, Developer, or in quality-related roles. 10+ Years total experience
Advanced experience with SQL and Python, including performance tuning, and proficiency with at least one major data analytics platform like Snowflake
Excellent oral and written communication skills, with the ability to translate technical details for end users
3+ years of experience in customer service roles with a focus on quality assurance in data-related products/platforms
Experience in monitoring daily operations for business systems, including performance, data loads, provisioning, and network traffic
Experience in test strategy, planning, and execution, including functional and non-functional testing
Experience with agile planning tools like Jira, or similar tools: Team Foundation Server, Trello, or Wrike
Experience in the development of custom ETL pipelines using Apache Airflow, Python, Pandas, APIs, etc.
Proficiency with data visualization tools (Tableau)
Familiarity with version control systems (e.g., GIT), CI/CD practices, and testing and migration tools for databases and software

Education & Experience

Bachelor’s degree in Computer Science or related field

3+ years of relevant experience

What We Offer

At .Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.

.Monks has provided a compensation range that represents its good faith estimate of what Media.Monks may pay for the position at the time of posting .Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate’s sex or any other protected status.

Salary range

$112,367.00 — $139,908.00 USD

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What We Offer

Benefits

Excellent, full coverage medical, dental, and vision insurance
Generous PTO and 15 company-wide holidays
401k with company contribution
Paid parental leave
Work-life balance with an emphasis on personal well-being
Career growth in a disruptor space & entrepreneurial opportunities within the Monks network
A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!
Authentic commitment to DEI efforts and sustainable growth. (Why Sir Martin Sorrell signed The Climate Pledge here!)

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

Monks has provided a compensation range that represents its good faith estimate of what Monks may pay for the position at the time of posting. Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate’s sex or any other protected status.

Salary Range$112,367—$139,908 USD

About Monks

Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.

Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.