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Location: Hybrid, on site 3 days per week in Cupertino, CA

About the Role

In this role, you will support the Regional Sales, Sales Ops, and Business Process teams as they undergo a multi-year technology transformation journey, implementing Salesforce. This position will have a big focus on the enterprise route to market for Salesforce. We have 2 large portfolios of work coming over the next 1-2 years and need someone with some specific experience in that space. 

This role will be critical in ensuring that the current and future regional sales processes are well understood and documented.  As the team progresses in process harmonization and iterates towards a future state, you will be critical in ensuring that the specific regional requirements nuances are accounted for; that any critical regional business functions are supported in the future state process. 

Additionally, you will make recommendations on how Salesforce can be best leveraged by the regional team – considering how the platform will weave into the existing team structure, operating model, business cadences, and more. 

We’re looking for hands-on experience with enterprise sales teams, guiding them as they implement and learn to run their business on a new technology platform. This is the right fit for someone who loves to roll up their sleeves and execute the technology transformation work side-by-side with the sales ops and sales teams. Skills in stakeholder engagement, software implementation, and project management are a must. 

Responsibilities:

• Work closely with the local business teams to quickly become functional expert in key channel sales/end-user sales processes and related solutions needs. 
• Establish credibility as trusted advisor by understanding business requirements and providing options for consideration.
• Bring your hands-on expertise in enterprise sales technology solutions, making experience-informed recommendations on how to mature the business using the available tech stack
• As new business processes are agreed-upon, help drive them to execution, working with the change management team to integrate new ways of working into the business. 
• The successful candidate will specialize in business stakeholder engagement and facilitation, asking probing questions that get to the real business needs (asking "why" and not just taking requirements at face value), encouraging open communication between all parties and building cooperation amongst the various business teams.
• Create current state and future state process maps for the regional team. These documents are used to support technical requirements identification, gap analysis and change management activities.
• Collaborate with regional business stakeholders, global management teams and colleagues across geographies as needed. 
• Support change management and training needs by providing your understanding of the specific regional requirements and recommendations for a smooth transition into the future state.
• Participate periodically in technology testing (user acceptance testing), working with a team to ensure new features meet the business requirements

About You

The essentials:  

• 4-7 years of related experience 
• Salesforce Platform Knowledge: Comprehensive understanding of Salesforce, including its architecture, capabilities, and limitations.
• Understanding of Enterprise / B2B Sales Processes: Familiarity with sales processes and motions, such as lead management, opportunity management, sales forecasting, and pipeline management. 
• Exceptional written and verbal communication, and presentation skills, to audiences of varying seniority.
• Organized, with demonstrated skill in project planning and turn strategy into tangible deliverables
• Self-starter, action-oriented and enjoys seeing an idea through to completion  
• Excellent analytical and problem solving skills, outstanding attention to detail and conceptual thinking abilities
• Analyze business requirements to determine the most effective approach to serving the needs of the organization.
• Collaborative, flexible and open working style, with an ability to establish and maintain trust and
  credibility
• High level of professionalism, energy and sense of urgency to make things happen.
• Excellent time management and prioritization skills
• Ability to influence others and move toward a common vision or goal.
• Capacity to extract, collate and present information in a cohesive and meaningful manner
• Strong interpersonal skills and excellent active listening skills
• Self-motivated individual, who thrives working in a global, matrixed, fast-paced environment.
• Strong knowledge of enterprise channel & end customer sales. Experience in sales operations, partner management & enablement preferred.
• Experience as a business analyst or implementation lead on enterprise-scale CRM, PRM projects.
• Working knowledge of process documentation (Omnigraffle, Visio, etc.) & project management software
• Understanding of Salesforce Platform functionality and best practices, preferred

At.Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

What We Offer

.Monks has provided a compensation range that represents its good faith estimate of what Media.Monks may pay for the position at the time of posting. .Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate’s sex or any other protected status.

$110,000 — $113,000 USD

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About Monks

Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.

Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.