Community: today’s road towards building brand trust.
With Web3, brands are expected more and more to not only engage with their audiences and true fans, but also with communities—with members who view themselves as invested in the business and its future success. It comes as no surprise that this changes the way in which brands operate and communicate with consumers today, tomorrow and beyond. That’s why the time to adapt is now.
In today’s marketing world, community matters: they enable brands to build a competitive moat that’s hard to replicate and perfect their products and services and drive loyalty. It can’t be stressed enough that when people feel like they are part of a tight-knit community, they’re more likely to stay loyal to the brand behind it.
In this report, customer loyalty experts from Reddit, Salesforce, Media.Monks and Polygon Labs dive into communities in the context of Web3, how these new-age loyalty systems compare to traditional ones, and how Web3 technology can help brands overcome loyalty challenges.
You’re just one download away from:
- Understanding the power of community in the context of Web3.
- Discovering how communities supercharge traditional loyalty programs.
- Learning how to tackle the challenges brands face with loyalty today.