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Five Keys to Unlocking Culture Through Partnership

Five Keys to Unlocking Culture Through Partnership

Culture Culture, Influencer Marketing 5 min read
Profile picture for user Aki Spicer

Written by
Aki Spicer
EVP, Strategy (NAMER)

Picture collage of employees at ANA Conference

Earlier this month, I had the opportunity to speak at the ANA Brand Masters Conference, a gathering of the sharpest minds in marketing, where legacy brands and emerging innovators alike converge to shape the future of our industry. There, I got to take the stage alongside Danielle Spikener, Head of Impact at Kraft Heinz, to share the story behind one of our boldest, most rewarding cultural collaborations yet.

Together with Kraft Heinz, our team set out to answer a simple but powerful question: What happens when you unite a brand built on flavor (Heinz) with a creator who’s made his name synonymous with taste (DJ Mustard)? The answer dropped during the biggest night in music, the Grammy’s, where we turned a meme and a hip-hop moment into a movement that resonated far beyond the screen. More than a clever play on names, the Heinz x DJ Mustard campaign was a testament to what’s possible when brands and creators connect through shared values, mutual respect, and a fearless embrace of culture.

Together, Danielle and I broke down how this partnership came to life, what made it work, and why it’s setting a new standard for culture-driven marketing. In this recap, I’m sharing five key takeaways from our conversation—lessons that any brand or marketer can use to turn cultural insight into real-world impact.

Start with authenticity.

Let’s be honest; when you hear “DJ Mustard x Heinz Mustard,” the easy win is the wordplay. But great partnerships go deeper than a meme or a momentary pun. From the very first conversations with Danielle and the Kraft Heinz team, we were aligned: this couldn’t just be a clever wink to the internet. “His real name, birth name is Dijon. It works. But the why had to be deeper than that,” as Danielle put it on stage.

We started with a keen anchor in the brand equity of “irrational love” and “doing the common thing uncommonly well,” as well as remaining steeped in the business objectives: to bring Heinz out to younger generations and diverse growth audiences, bolster sales across the summer grilling season and drive salience.

As we set out to uncover those deeper connections, it turned out DJ Mustard isn’t just a producer with a catchy moniker—he’s a genuine food lover and a passionate griller. This is a guy with a diamond-encrusted mustard bottle as a tribute to his love of the product. He’s a Heinz fan who lives the brand, both in the kitchen and in the culture. Both are masters of their craft and tastemakers in their field.

In other words, this partnership was never about surface-level synergy. Both parties shared mutual respect for craft, flavor and influence, turning a critical moment into something with real staying power.

Lead by listening to culture.

One of the most underrated skills in modern marketing is listening to your audience, really listening. Before the Heinz x DJ Mustard collaboration ever became a headline, it started as a slow, playful dance. Our approach was simple: don’t crash the party, wait for your invitation.

So, instead of dropping a big announcement out of nowhere, we teased, hinted and engaged with fans across social platforms. We watched the conversations, listened to what people were hoping for and responded in ways that felt organic. Danielle nailed it when she said, “The key word is listening. We show up not just to drop a bomb on culture, but to engage and sit back and listen.”

Think of it like spotting someone across a crowded room—it’s a lot more meaningful to catch their eye and exchange a knowing glance than to shout your intentions from the start. “It’s a lot more appealing to see them noticing you across the room. And so we had to start there. To say, we see you. And then beyond that, we see you seeing us,” as Danielle put it.

That period of social listening and gentle engagement was our testing ground. The validation we got from fans turned what could have been a risky move into something everyone wanted to see happen. By the time the campaign officially launched, it felt inevitable, as if the audience themselves had willed it into existence. That’s the power of fandom when you respect the culture and take the time to listen.

DJ Mustard holds a bedazzled Heinz Mustard bottle

Realize that culture doesn’t live in a conference room.

Cultural innovation doesn’t happen in a vacuum. To pull off a partnership as ambitious as Heinz x DJ Mustard required true collaboration across every boundary: brand, agency, creator and internal stakeholders.

We established a feedback loop that brought together Kraft Heinz teams, our agency partners, and DJ Mustard’s own team. The goal was shared vision, shared understanding and a willingness to drop the hierarchy at the door.

In fact, we made it a point to bring culture directly into those rooms—sometimes quite literally. I’ll never forget the moment DJ Mustard virtually joined one of our Brand Team meetings, Zooming in from the back seat of his Maybach. Beyond bringing the star power, Mustard brought real, actionable ideas for product innovation, packaging and storytelling. He also brought some humanity in sharing his personal story, his perspectives and his purpose (family, faith, cooking as a creative outlet).

That moment revealed the importance of lessening the degrees of separation between culture and the brand. When creators are invited in as true partners, not just spokespeople, inspiration flows both ways. It’s in those candid, cross-functional sessions—where titles take a back seat and passion leads—that the most powerful ideas are born. That’s what made this partnership feel not just relevant, but inevitable.

Risk and bravery are the engine of cultural innovation.

If you want to move culture, you can’t play it safe. The most memorable campaigns are born from a willingness to take risks and embrace the unknown. At Kraft Heinz, we worked hard to cultivate what Danielle calls “safe spaces for cultural strategic bravery.”

We knew there was always going to be risk in stepping into a new cultural conversation, but that’s exactly where the opportunity lies. When you create room for bold ideas and honest discussions, you empower your teams to take the kinds of leaps that lead to real impact.

We put this into practice through initiatives like our “State of the Culture” series, an ongoing curriculum that keeps marketers attuned to what’s happening, what’s coming next, and, crucially, why it matters. As Danielle said, “We stay ready, so we don’t have to get ready.” That mindset let us recognize the moment, move quickly, and launch a campaign that was truly brave. In a world where relevance is fleeting, it’s that spirit of continual learning and risk-taking that keeps our work ahead of the curve.

DJ Mustard stands beside two chefs for a taste test.

Don’t forget: buzz means little without business results.

At the end of the day, cultural impact must translate into business impact. Impressions and headlines are important, but true success is measured by how a campaign moves the needle for the brand. With Heinz x DJ Mustard, we saw firsthand how cultural relevance drives commercial results—and even evolves the brand itself.

Early success signals are positive: upticks in shopping intent (and the product hasn’t even dropped yet), increases in website traffic, over a billion earned impressions with some of the highest sentiment scores for the brand, and a renewed energy among the brand’s retail and QSR relationships. But the effect went far beyond just a single product drop. As Danielle challenged us, “How do we use this moment to tap into something that’s real that can then halo out to something bigger?” 

Expect more from the effort as we now head into the big summer grilling season and product drops—with more developments to be revealed soon.

We’re proving that cultural innovation, when done right, generates new relevance at retail, sparks fresh interest and creates what I call “irrational love”—the kind of passion and loyalty that transforms casual consumers into lifelong fans.

That’s the real power of culture-driven marketing. It doesn’t just follow trends. It creates new momentum, new meaning, and new business opportunities, extending what could have been just a moment into lasting brand value.

Learn how Kraft Heinz and DJ Mustard turned a viral Grammy’s campaign into real, lasting business results through innovative culture-driven marketing. brand masters culture marketing kraft heinz cultural innovation Influencer Marketing Culture

Masterful Marketing Effectiveness Tips from #ANABrand

Masterful Marketing Effectiveness Tips from #ANABrand

4 min read
Profile picture for user mediamonks

Written by
Monks

Masterful Marketing Effectiveness Tips from #ANABrand

March began with the ANA Brand Masters conference in Scottsdale, AZ, where some of the world’s leading brands gathered to discuss their unique approaches to marketing, developing strategies that are highly effective and drive results.

ANA CEO Bob Liodice set the focus in his opening remarks: “What do you want to do with your brand?” he asked the audience, building an imperative for change and reinvention. “It’s the most important asset your company has. And we need to think about this intelligently, dynamically and with great purpose.” Those three points exemplify what’s top-of-mind for brand marketers today, as they confront a need to adapt at a time of hyperadoption, in which new consumer behaviors are adopted and dropped at an ever-quickening pace.

But transformation isn’t a simple task for many organizations to wrap their heads around, and ANA Brand Masters wasted no time in exploring how legacy brands—for whom transformation efforts can become highly complex—have adapted by translating consistent values into bold ideas.

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Brad Hiranaga, Brand Marketer at General Mills, described how the 150-year-old business retains relevance with today’s audiences. His point that “If you’re going to get fired for an idea, it’s probably a good one” went over well with the audience, showing how important it is that brands be a bit gutsy in their approach to solving challenges—for example, Cheerios giving away free breakfast to the entire city of Buffalo, NY, or Totino’s doubling down on a 4/20 campaign that other, more conservative brands, might have found too risky. At the end of the day, what matters to the brand should be what matters to the audience, and General Mills seemed to have discovered a winning recipe for keeping up with its target.

Test and Learn to Deliver What Audiences Crave

So, how does a brand identify the best opportunity—or know whether an idea is effective? A couple speakers at the event discussed the strategies they use to identify customer needs and white spaces to fulfill. Lesya Lysyj, CMO at The Boston Beer Co., went in-depth on how the beermaker uses an agile practice to quickly zero in and iterate upon new ideas, translating learnings into growth opportunities.

Monk Thoughts Get it out fast, even if it’s wrong.

Noticing overwhelming sameness across the beer category, The Boston Beer Co. wanted to differentiate in a significant way. They developed a new beverage tailored toward women, only to discover that more men made up the audience than originally anticipated. Rather than scrap the product for failing to appeal to the target in mind, The Boston Beer Co. simply transformed its packaging to fit the new one. Lysyj summarizes this approach simply: “Get it out fast, even if it’s wrong,” she said. Then, iterate it based on feedback and new insights.

Using this strategy, Lysyj says that brands of any size can become challengers in their own right. Firewood Marketing, which merged with MediaMonks last year, uses a similar process called “progressive branding.” “In today’s market, where technology moves marketing at a rapid pace, innovation comes from our ability to invent and try on the go,” says Marco Ianucci, Senior Director, Strategy at Firewood. “The conversation with consumers is two-way, and marketers no longer own their message outright.” A focus on data is crucial for iterating on this process: “It’s less about ‘nailing the idea the first time’ and more about ‘here’s how we think a few options may resonate,’ and then use performance metrics to guide,” says Ianucci.

Drive Emotional Connection by Recognizing Consumer Insights

Lysyj wasn’t the only one who had something to say about insights-driven marketing. In her talk, “Brand with Iconic Roots Driving Future Growth,” Kim Yates, VP of New Brand and Business Model Development at Russell Stover Chocolates, discussed how insight on the joy of gifting—or the emotional benefit that gifting provides for the giver as well as the receiver—became  a foundation for driving emotionally resonant experiences.

Monk Thoughts It's less about 'nailing the idea the first time' and more about 'here's how we think a few options may resonate.'

Similarly, Dove’s Director of Masterbrand US Engagement Molly Kennedy mentioned how its award-winning and culturally significant “For Real Beauty” campaign—which aimed to help women feel more confident in their bodies—was inspired by a key societal insight: that only 2% of women around the globe call themselves beautiful.

For brands to truly connect with audiences, it’s critical that they recognize opportunities to put emotion into the code of the total brand experience. To this effect, Manos Spanos, SVP/CMO of Brand – Yogurt BU at Danone, called today’s consumers “chronically distracted” by an unprecedented volume of content clutter. How do brands cut through the noise? By recognizing that “People don’t need great ads, they need great storytelling,” Spanos says, a point that MediaMonks Founder Wesley ter Haar made in conversation with Adobe last year.

Automation and Authenticity Aren’t Mutually Exclusive

Ensuring efforts like those outlined above requires carefully weaving together data, automation and creativity. “Meaningful human interactions must coexist with marketing automation and digitization,” explained Vinoo Vijay, CMO of H&R Block, in discussing how critical the role of personalization is in inspiring confidence for consumers during tax season and beyond.

Monk Thoughts Meaningful human interactions must coexist with marketing automation and digitization.

Later in the conference, Ann Rubin, VP Corporate Marketing at IBM, discussed the role that purpose plays in establishing a leading brand—and that it’s important to not only listen to data, but your customers as well. This approach helped the company break down concerns and fears the public had about AI with its Watson technology. Since then, the brand has made an excellent commitment to telling authentic stories about its impact on the world, an example being their feature-length documentary “Code & Response,” which MediaMonks helped produce last year.

Focused mostly on transformation, relevance and emotion, the running theme at this year’s ANA Brand Masters conference may as well be simply listening more to your consumers, whether that be through active research, data optimization or adopting a more human-centric approach to product and experience design. By making a commitment to better recognize and react to consumers’ shifting needs, brands position themselves to remain relevant into the future—and the brands on stage at ANA Brand Masters are a testament to that.

The #ANABrand Brand Masters Conference offered much advice for brands seeking to become more agile and connect with consumers. Masterful Marketing Effectiveness Tips from #ANABrand Learn from the best of the best with these #ANABrand Masters insights.
#ANABrand ANA brand masters ANA conference marketing conference

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