Video

Evolving Ecommerce With AI-Powered Virtual Shopping Assistants

Create Seamless Brand Interactions By Personalizing Customer Experiences

Tired of chatbots that fall flat or get lost in conversation trees? Imagine engaging with a virtual assistant that understands your preferences and evolves with every interaction, creating a seamless shopping journey. Retail is primed for AI’s imminent shift toward agentic experiences, trading complex menus and browsing filters for one-to-one personalization served by virtual shopping assistants (VSAs).

In this panel, our experts discuss the rise of VSAs and how they can help brands navigate the changing world of online retail. Explore the potential of VSAs to personalize customer experiences, gather valuable insights, and ultimately drive sales.

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In this video, you will learn:

How VSAs are transforming the customer journey and solving key challenges for brands.
The tangible benefits of using VSAs to enhance customer engagement and drive sales.
Practical steps to implement your VSA strategy, including the importance of data preparation.

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