Choose your language

Choose your language

The website has been translated to English with the help of Humans and AI

Dismiss

An U.S. Airforce jet
The earth with a U.S. Airforce logo above it

US Air Force Website • A Platform Taking Personalization to New Heights

  • Client

    US Air Force

  • Solutions

    PlatformWebsites & Platforms

00:00

00:00

00:00

Case Study

0:00

Proving the sky’s the limit for effective, personalized platforms.

As the most technologically advanced branch of the US Armed Forces, the United States Air Force has long attracted STEM-oriented, academic achievers. Together with GSD&M, we built an innovative platform that takes potential recruits on a digital journey through carefully curated content pathways tailored to their interests.

An iPad showing the U.S. Airforce website

Taking user experience to new heights.

Once users land on the US Air Force website, they’re ready to take their first steps to get to know the military service inside and out. And as they explore, the platform gets to know them better, too. Through intelligent UX design, the experience serves content based on individual viewers’ preferences and personas, helping them get a feel for what to expect from a career in the US Air Force. This way, the content bypasses time-consuming queries to identify the best career path for each qualified recruit.

Our Craft

From personalized paths to career paths.

  • A person in the Airforce with headphones on
  • The earth in space
  • A picture of the U.S. from space
  • Career screen from the U.S. Airforce website
  • Salary screen from the U.S. Airforce careers website

A data-fueled journey.

We believe that users should see a fair value exchange in return for their data. The US Air Force platform was built around this philosophy, generating each user’s path based on intrinsic and extrinsic motivators. Short breaks in the pages encourage readers to share details about who they are, what experience they have, and what they’re looking to gain from a career in the US Air Force. And these paths are always evolving; a variety of independent modules makes it easy to author and adjust bespoke pages as we learn more about the needs of the audience.

Airforce in action
A person in the Airforce standing in front of a plane

Results

  • Increased conversion rate of 47%.
  • 37% increase in qualified applicants.
  • 1x Awwward

  • 2x FWAs

  • 6x Addys

  • 1x Cannes Lion

  • 3x LIAs

  • 1x Webby

Want to talk platforms? 
Get in touch.

Hey 👋

Please fill out the following quick questions so our team can get in touch with you.

Can’t get enough? Here is some related work for you!

Turn Over a New Leaf with a Revised Brand Style Guide

Turn Over a New Leaf with a Revised Brand Style Guide

4 min read
Profile picture for user mediamonks

Written by
Monks

Has your design fallen out of style? Get the year off to a good start by taking stock of your brand identity and preparing for new opportunities by updating your style guide with a digital-first focus.

From redesigning a website to pivoting to video, forward-thinking brands are always looking for opportunities to reinvent themselves or try something new. But before making such a big move, brands must take a long, hard look at their identities and how they put that face forward. Devising a brand guide is a great first step to this: you might think of it like a style guide, but one that includes guidelines beyond just visual design (things like brand voice, interactive elements and more). With a solid brand guide in place, your organization becomes more flexible and adaptive to whatever the future throws at you.

Prioritize Interactivity

With the ever-increasing importance of digital, it’s essential that you consider how interactivity fits within your design philosophy and to integrate that into the brand style. Interactions should augment and build upon the user experience—for example, allowing users the ability to expand or ignore content for usability.

Screen Shot 2018-12-27 at 3.52.19 PM

And that’s really what the challenge boils down to: the push-and-pull in a sense of brand ownership on today’s digital platforms. Organizations will find themselves beholden more and more to fitting themselves within the overall visual or functional designs of third-party platforms (like a social media profile, which ironically is designed for users’ identities to shine through), requiring them to remain flexible in how they present themselves. Don’t fall out of fashion by losing sight on new possibilities afforded by today’s digital platforms. Instead, treat your style guide with a sense of flexibility that can accommodate those innovations for a better user experience and stronger identity.

Monk Thoughts We bring a mirror into the room and show companies how we see them.

We were fortunate enough to help Viacom develop a punchy, new corporate website right when they were in the middle of launching a rebrand. Corporate websites often play it safe, but we wanted to make Viacom’s site just as much fun to explore as Viacom’s networks are to watch, which often push envelopes with a playfully rebellious attitude. “We bring a mirror into the room and show companies how we see them,” says Rogier van Orden, Operations Manager at MediaMonks. A big part of this process was to highlight Viacom’s massive library of great content.

Screenshot 2018-12-11 at 14.07.00(1)

To achieve this, we implemented several fun interactions and tactile elements into the design. We call this “cherry content,” named after the “cherry on top” of a cake or sundae: the small thing that makes a lasting and important impact on the overall experience. This unobtrusive content serves to prove and support the value proposition that brands put forward, allowing users to choose to scroll by or dive deeper by interacting with it directly. Brands will have to consider how cherry content can integrate into other marketing efforts in the digital experience—for example, content users interact with could help you personalize the content they see—or support the types of interaction the brand offers.

Be Bold, but Not Inconsistent

One of the big trends in design is to focus on modern, clean formats that focus on functionality first and foremost without the visual flourish. Consider the abundance of websites built from templates with drag-and-drop elements, leaving us with a trend of clean and uniform sites that all end up looking, well, a bit the same. This results in a “suburbanization” of design: safe, but without personality. “As designers, we almost forgot there’s an identity to portray” says Jouke Vuurmans, Executive Creative Director at MediaMonks, on this trend of clean design. “But bold design and actions are so crucial to digital identity.”

This can be an especially tough challenge for organizations that fit multiple brands within a family. How do you offer a unique design across brands that have their own personalities and audiences? And with the fractured environment of digital platforms—including blogs, social networks, microsites and more—brands of any size might struggle to pull off the balancing act between consistency and having a unique voice. But by taking a more modular approach, you can develop a design framework that remains consistent across your brand family.

Monk Thoughts Bold design and actions are crucial to digital identity.
Consumer Habits Are Changing. Why Isn’t the Industry?

For paint brand Parex, we took a more modular approach that would allow the brand to translate its existing components to other brands in the Parex family. This ensures a level of uniformity across the organization’s digital presence while also allowing some wiggle room for unique design elements and characteristics that help them stand apart.

Be More Flexible

Previously, the style guide was treated like a sacred text: something that couldn’t be messed with. And if it were revised, it would be a big deal. But in today’s environment, things change quickly. New formats and platforms crop up each day, and what works with one doesn’t necessarily work with another. For example, is your signature font legible on each platform offered? Every new format should prompt a revision to your style guide, so don’t be shy about shaking things up. This flexibility also helps in opening the brand up to collaborative opportunities or for streamlining your content across platforms and local markets. This includes transcreation for regional-specific campaigns or assets at scale.

01_parex-USA_home
01_parex-USA_home(1)

Few mascots are as classic or identifiable as Pac-Man, the iconic, pie-shaped arcade character known for gobbling up pellets in an eternal chase from ghosts. When Red Bull collaborated with Bandai, who retains the Pac-Man IP, we created a microsite for the campaign to celebrate the partnership in a way that payed homage to the character’s roots. On the website, we implemented tactile elements that invited users to navigate the character through the content just as Pac-Man navigates a maze in the games he calls home, marrying game-like elements with the typical actions you would encounter on web platforms. To be fair, Pac-Man is no stranger to reboots and redesigns, though it’s easy to imagine how other brands might be more guarded about how they—or even partners—might handle their IP.

Digital platforms change every day, which means brands must remain adaptive. Revising your brand guidelines or design style guide with a digital-first focus is a great first step to prepare for whatever the next year has in store. Turn Over a New Leaf with a Revised Brand Style Guide New year, new you! Get the new year off to a good start by revising your brand’s guidelines with a digital-first focus.
brand guidelines brand style guide design style guide web design digital design

Choose your language

Choose your language

The website has been translated to English with the help of Humans and AI

Dismiss