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About the Role
eComm Producers at NACB are key players who drive the production of eCommerce and Shopper assets and work closely with marketers and retailers. They own briefing, scheduling and QA for digital product imagery, A+ content, promotional tiles and storefronts, ensuring assets meet brand goals and retailer specs (Amazon, Walmart, Target, etc.). Client-facing and vendor-ready, they guide the internal production hub, manage end-to-end delivery, and handle retailer-specific formatting, metadata and uploads. Strong eComm know-how, attention to detail, and project management skills required.
Responsibilities:
- Serve as the primary point of contact for eComm and Shopper projects with brand teams and retailers.
- Advise on the best production approach for eCommerce assets (product pages, lifestyle images, hero banners, A+ content, PDP assets, storefronts, promotion creative, etc.).
- Maintain regular client‑facing engagement to align on objectives, deliverables, and retailer requirements.
- Set and communicate realistic timelines and milestones for eComm and Shopper deliverables.
- Identify production needs (photography, retouching, formatting, copy, metadata, video edits) and scope work appropriately.
- Book, brief, and guide the internal production hub and external vendors to ensure assets meet retailer technical specs, brand guidelines, and launch dates.
- Manage projects end‑to‑end when needed, from brief through final delivery and QA.
- Ensure final assets are formatted, named, and packaged to each retailer’s file and metadata requirements (size, crop, color profile, file type, naming conventions, alt text, GTIN/SKU mapping, etc.).
- Coordinate upload or handoff processes with retailer platforms or internal eCommerce teams; validate assets post‑upload when required.
- Troubleshoot asset issues, manage revisions, and keep stakeholders informed of impacts to scope or timing.
- Maintain organized project documentation and asset libraries for future reuse.
About You
The essentials:
- Strong knowledge of eCommerce and Shopper asset types and retailer specs (Amazon, Walmart, Target, regional retailers, eComm platforms).
- Experience producing digital assets for product detail pages, listings, A+ / enhanced content, category pages, and promotional tiles.
- Familiarity with retailer technical requirements: image dimensions, aspect ratios, file formats, color management, metadata, SEO-friendly copy, and upload processes.
- Solid project management skills: scheduling, stakeholder management, scope control, and vendor coordination.
- Client‑facing confidence and strong written/verbal communication.
- Attention to detail and experience with QA for digital and print Shopper assets.
- Basic knowledge of creative production workflows (photography, retouch, video editing) and asset management systems.
- Comfortable working across multiple projects with varying complexity and volume.
- Prior experience with major retailers’ content portals (Amazon Seller/ Vendor Central, Walmart Content Management, etc.).
- Familiarity with analytics or CRO considerations for eComm imagery and copy.
Not a must, but a plus:
- Prior experience with major retailers’ content portals (Amazon Seller/ Vendor Central, Walmart Content Management, etc.).
- Familiarity with analytics or CRO considerations for eComm imagery and copy.
At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.
This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.
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What We Offer
Benefits
- Excellent, full coverage medical, dental, and vision insurance - more about our coverage here!
- Generous PTO and 15 company-wide holidays
- 401k with company contribution
- Paid parental leave
- Work-life balance with an emphasis on personal well-being
- Career growth in a disruptor space & entrepreneurial opportunities within the Monks network
- A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!
- Authentic commitment to DEI efforts and sustainable growth. (Why Sir Martin Sorrell signed The Climate Pledge here!)
This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.
Monks has provided a compensation range that represents its good faith estimate of what Monks may pay for the position at the time of posting. Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate’s sex or any other protected status.
Salary Range: $85,000—$90,000 USD
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
