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About the role
We are looking for a qualified Freelance English speaking Community Manager with a background in the technology or semiconductor industry (or similar). Location is not important. The role requires around 16 hours per week.
You will be responsible for identifying improper content, risk, and replying to content and comments to achieve our business goals. Our ideal candidate is an experienced professional with demonstrable creative writing skills and demonstrable high knowledge in social media and affinity with technology.
As a FL Community Manager, you should perform well under deadlines and be detail-oriented. If you are also an expert in content optimisation and brand consistency, we would like to meet you.
Ultimately, you should be able to oversee all social media content initiatives at all platforms, to ensure customer engagement, brand consistency and a positive customer experience.
Responsibilities:
- Reviewing content across multiple social channels
- Community management
- Supervise engaging social media content
- Reporting
- Liaise with the social media team to improve community engagement
- Understand that brand tone of voice and ensure that it is applied across all posts and responses
- Use content management systems to analyze website traffic and users engagement metrics
- Stay up-to-date with developments and generate new ideas to draw audience’s attention
- Understand the social landscape and identify trends and potential opportunities that could be used to develop content
- Stay up to date with social platforms, their updates and changes
- Monitor communities and identify user generated content opportunities that could be shared and used across channels
About you
The essentials:
- +3 years of proven work experience as a Community Manager
- Hands on experience with social media
- Technology industry experience is a plus
About Monks
Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
