Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).

Como Coordenador(a) de Mídia, você será responsável por garantir a excelência na entrega e no relacionamento com os clientes, além de liderar e desenvolver uma equipe de analistas e especialistas. Este papel envolve gerenciar projetos, delegar tarefas e ser o ponto de contato principal no dia a dia do cliente, sempre buscando entregar o máximo de valor e identificar oportunidades de melhoria.

Responsabilidades

• Gerenciar a saúde operacional e o sucesso diário do portfólio de clientes, atendendo todas as necessidades contratadas com excelência.
• Liderar reuniões de performance e planejamento com os clientes, comunicando resultados de forma clara e construindo confiança.
• Delegar atividades, garantindo o cumprimento de SLAs e prazos, e atuar proativamente na resolução de problemas.
• Liderar e desenvolver uma equipe, conduzindo 1:1s, dando feedbacks e apoiando a criação de Planos de Desenvolvimento Individual (PDIs).
• Garantir a qualidade das entregas da equipe e identificar oportunidades de melhoria e inovação.
• Participar de processos seletivos, ajudando a atrair e contratar os melhores talentos.

Habilidades Essenciais

• Comunicação: clara, assertiva e empática, para gerenciar expectativas de clientes e dinâmicas de equipe.
• Liderança de Equipe: capacidade de liderar, motivar e organizar uma equipe, delegando tarefas eficazmente.
• Desenvolvimento de Pessoas: interesse genuíno em desenvolver talentos e apoiar o crescimento da equipe.
• Gestão de Projetos: habilidades de organização e planejamento para gerenciar o fluxo de trabalho e prazos.
• Gestão de Stakeholders: habilidade de gerenciar o relacionamento com os clientes e alinhar expectativas.
• Resolução de Conflitos: capacidade de mediar conflitos interpessoais e operacionais dentro da equipe.

About Monks 

Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.

Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.