Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).

About the Role

As a Bilingual Account Coordinator, you'll learn and know the agency structure, roles of each discipline, and the agency by performing multiple functions in conjunction with other team members. They will support Account Managers and Sr. Account Managers across all workflows, supporting the organization of the work, information sharing, and the launch of our creative. You are the backbone of the agency. 

You will be encouraged and expected to be intimately familiar with the client’s brand, product, and competitors, and will regularly share trend updates to team members for team education. You will be seen as a trusted resource for information and updates by both the internal team and client team, therefore inherent curiosity about marketing, human behavior, creative, production and business is a must.

The Bilingual Account Coordinator will be taught all aspects of media, creative development, production and data analysis for a full experience of Monks.

Responsibilities:

• Attends internal meetings relating to the brand/project 
• Ensures that all materials are prepared in advance for both internal and client meetings
• If attending the meeting (either in person or over the phone), takes detailed notes and distribute a meeting recap, reviewed by other Monks stakeholders, within 24 hours 
• Books conference rooms, tests equipment in advance and ensures meeting tech is prepared and distributed
• Coordinates agency and client schedules and sends meeting invite (if asked)
• Works closely with the Finance team to open job numbers, ensure estimates are approved, ensure billing and payment are timely, finalize bills and close jobs 
• Coordinates with legal counsel and is able to interpret and relay legal POV to team
• Keeps an organized folder on the shared server with all facets of the project, so that finding all documents is quick and intuitive 
  

About You

The essentials:

• Bilingual in Spanish
• Ability to work independently and willingness to take assignments readily
• Strong interpersonal skills to foster optimal department and client relationships
• Ability to work independently and willingness to take assignments readily
• Desire to maintain and continually improve personal knowledge base
• Superior organization skills and detail-oriented
  

Not a must, but a plus:

• Desire to maintain and continually improve personal knowledge base

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

#LI-MB3

#LI-Hybrid

What We Offer

Benefits

• Excellent, full coverage medical, dental, and vision insurance with employer-paid HRA
• Generous PTO and 15 company-wide holidays
• 401k with company contribution
• Paid parental leave
• Work-life balance with an emphasis on personal well-being
• Career growth in a disruptor space & entrepreneurial opportunities within the Monks network 
• A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!
• Authentic commitment to DEI efforts and sustainable growth. (Why Sir Martin Sorrell signed The Climate Pledge here!)

Monks has provided a compensation range that represents its good faith estimate of what Monks may pay for the position at the time of posting. Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate’s sex or any other protected status.

Salary Range$50,000—$60,000 USD

About Monks

Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.

Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.