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Description

Our Japan office is looking to hire a versatile Senior Account Manager! As a Senior Account Manager at Monks Tokyo, you have solid knowledge of the Digital Creative industry and an affinity with commercial landing pages, banners, video & still assets, film projects, television commercials, and digital content. You are someone who knows how to steward business relationships at the intersection of creativity and technology.

What you’ll do

• Your role is to make sure our clients are completely satisfied, our Inhouse teams of Monks knows what to do and we deliver great projects.
• You understand Video & Still production, landing pages, digital content creation, and e-Commerce, but if the conversation with the client becomes too substantive, you know it is time to invite the technical experts.
• You are results-driven and you enjoy building sustainable partnerships.
• You will help clients by immersing yourself in their industry and you will link the insights to your in-depth knowledge of platforms, content creation, and e-Commerce.
• You'll help review and define the scope for each project, ensuring proposals meet the client's brief, and business objectives, above anything else.
• You actively track project progress, maintaining full visibility on milestones, timelines, dependencies, and deliverables — ensuring the team stays aligned and nothing falls through the cracks.
• You keep a close eye on budget, hours, and scope, proactively flagging risks or changes to maintain financial and operational accuracy throughout the project lifecycle.

Experience you already have:

• You have 5+ years of client-facing experience in digital advertising or creative production and understand what it takes to deliver large, multi-channel digital projects.
• You quickly grasp business objectives and can define what success looks like from day one.
• You’re conceptually strong with a passion for digital platforms and content creation.
• You manage multiple priorities with ease — maintaining clear documentation, tracking milestones, and ensuring smooth delivery.
•  You’re proactive in identifying risks and driving cross-functional alignment.
• You stay curious about new technologies and understand them well enough to scope, quote and plan accurately.
• You think in partnerships, not one-off projects.
• You can create compelling decks and shape proposals from both technical and commercial angles.
• Your presentation skills allow you to represent the team confidently to clients and partners.
• You communicate fluently in English and Japanese.

#LI-CX1

About Monks 

Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.

Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.