Case Study
Made by Google • Turning a Product Launch into a Living Experience
How Google built a human-centric, entertainment-driven, and immersive product launch.
Google, a global leader in technology, recognized that the traditional product launch playbook had grown tired and saw an opportunity to connect new technology with people's everyday lives in a more meaningful way. For its Made by Google 2025 event, Google established a new vision for the launch centered on a human-centric, entertainment-driven format. To bring the product demonstration component of this strategy to life, Google engaged us as their experiential partner to fundamentally reimagine the event’s demo area. Our solution was to design and build an immersive sandbox, a collection of interactive stations that allowed guests to experience the new products in authentic, real-world scenarios.
We brought new products to life through interactive, real-world scenes.
In just six weeks, our team delivered a fully-realized, immersive product sandbox. Our scope included managing all front-of-house operations, graphics, and staffing, but the centerpiece of our work was the concepting, design, and fabrication of five unique interactive demos. We moved away from placing products on pedestals, instead building distinct “mini-scenes” that mirrored real-world environments. For instance, we created an intimate New York café to demonstrate the Pixel phone’s low-light camera capabilities and a record store to highlight a new music discovery feature. This strategy made the technology feel approachable and intuitive, inviting guests to discover its features through hands-on, playful exploration.
Swipe
For More!
Drag
For More!
The immersive scenes became a powerful engine for authentic social content.
The interactive design of the sandbox also served as a powerful content engine. The immersive, real-world scenes provided the perfect backdrop for the A-list talent and creators attending the event to produce authentic, engaging content chronicling their experiences. This generated a steady stream of user-generated content that extended the hands-on experience to millions of their followers at home, transforming a physical installation into a global digital moment.
This strategy resulted in deeper engagement and more authentic brand advocacy.
The success of this strategy was immediately evident in audience engagement. Where attendees at past events might have spent just a few minutes in a demo hall, they were now staying for extended periods to interact with the products. This dramatic increase in dwell time, combined with the influential voices sharing their genuine experiences, had a powerful ripple effect. The authentic, hands-on stories from talent and press gave coverage of the products far more narrative impact. Our work proved that by designing experiences where people can discover what a product can do for them, a launch moment can be transformed into sustained brand equity.
Results
-
More than a sevenfold increase in viewership year-over-year.
-
Dramatic increase in attendee dwell time, shifting from minutes to hours.
-
Successful delivery of a fully immersive, large-scale production in just six weeks.
-
Generation of highly authentic press and creator coverage.
Want to talk experience? Get in touch.
Can’t get enough? Here is some related work for you!
Anime Friends 2024 • Leveling-Up Brand Engagement with an Immersive Event Activation
Forging an epic event activation for one of the most passionate esports communities.
Since its inception in 2006, Riot Games has been on a mission to create immersive games that redefine the player experience. With the 2009 launch of League of Legends, Riot didn’t just introduce a game; they sparked a global phenomenon. Today, the impact is staggering—if League of Legends' active players formed a country, it would be the fifth largest in the world. Each month, players collectively spend over 100 million hours diving into its universe.
As the gaming landscape continued to evolve, Riot Games remained committed to pushing boundaries and enhancing player experiences. At Anime Friends 2024, the largest anime and Asian pop culture event in Latin America, Riot Games sought our help in bringing fans into the world of League of Legends in a powerful, captivating and wholly new way. With our event activation strategy and the goal of driving awareness and brand engagement for the title and its new cooperative game mode, we teamed up with the developer to captivate event attendees and deepen the connection between Riot Games and its passionate community of fans.
Meticulous interactive design brings League of Legends’ world to life.
Riot Games kicked off the process by bringing their deep understanding of player expectations to the table, which informed the strategy and creative direction. With that, our experience experts employed meticulous production techniques to translate Riot Games’ vision into a tangible, unforgettable experience with a 152m2 footprint.
Themed around Anima Squad, an in-game event that originally launched in 2022 but returned in 2024 for a limited time, the booth served as a portal into the game’s universe. Attendees had the chance to peek at the latest game mode and newly launched skins (outfits worn by Champions, the game’s player-characters), including a reimagining of classic League of Legends Champions as cybernetic, animal-themed warriors.
Building brand engagement through irresistible, interactive experiences.
The standout experience at the Riot Games booth, and at Anime Friends 2024 overall, was a massive, finely crafted prop: a two-meter-tall replica of the sword wielded by Aatrox, a popular League of Legends Champion. Fabricated by our specialists, the sword was equipped with dynamic LED lighting and special effects, including stage smoke, that instantly transported attendees into the League of Legends universe—and served as a perfect spot for selfies.
Adding to the interactivity, we launched the new cooperative game mode at the event, Swarm, giving visitors the chance to dive into the action firsthand and continue their League of Legends journey long after Anime Friends 2024. From our experiential marketing efforts and interactive design to the sturdy construction of the booth and the lifelike details of the replicas, our team’s commitment to excellence ensured that Riot Games’ creative vision was brought to life with precision and flair.
Results
Our activation at Anime Friends 2024 was a resounding success, creating a vibrant community experience that resonated with League of Legends fans. The results speak for themselves:
-
5,000+ people engaged with the activation
-
Sold-out sessions for the new PvE game mode
-
1,000+ gameplay sign-ups
-
1,000+ photos taken daily with Aatrox’s sword
Want to talk experience? Get in touch.
Can’t get enough? Here is some related work for you!
Experience
Redefine brand engagement through innovative, best-in-class digital experiences.
We are the architects of industry-defining brand experiences.
Over the last four decades, digital transformation has been the catalyst for growth. However, a new generation of digital natives with distinctive and high expectations has emerged. As experts in brand experience, we see every brand touchpoint as an opportunity to inspire, engage and innovate.
Our approach is centered around the power of bringing strategic, creative and in-house production together. We deliver award-winning, big-idea thinking through our unparalleled storytelling, exceptional craft and industry-defining digital expertise.
Redefining the future of virtual events
Today’s consumers have seen it all and done it all – simply put, they expect infinitely more from brand experiences. Earning their affinity and their business requires insight and strategy rooted in culture, matched with highly innovative and disruptive thinking.
Connect
How can we help you innovate? Drop us a line.
Experience is everything.
As experts in brand experience design, we work to elevate and innovate your brand through every single consumer touchpoint.
We are your consultancy, agency and production arm all in one, specifically designed to help modern brands looking to disrupt, differentiate, and innovate everywhere customers interact with them. We exist to make complex problems simple.
Solutions
We are here to help with…
Highlighted
Solutions
Swipe
For More!
-
Impactful Brand Activations
Everything you need, end to end.
Everything you need, end to end. Launch mind-blowing moments and campaigns to win attention, engagement and conversion.
-
Omni-channel Marketing & CX
Experience-led ecosystem solutions.
Experience-led ecosystem solutions. We connect across your brand touchpoints for seamless, impactful brand experiences.
-
Innovation Sprints
Innovate at speed.
Innovate at speed. A fast-paced way to ideate around a new product or service and prototype what it could be.
-
Immersive Brand Storytelling
Enrich the brand experience.
Enrich the brand experience. Increase engagement with immersive web, XR, gaming, metaverse and interactive experiences.
-
Product & Service Design
A partnership for the long haul.
A partnership for the long haul. From opportunity identification to launching your offering—and everywhere in between.
-
Retail Concept Innovation
Reinvent flagship spaces.
Reinvent flagship spaces. We revolutionize retail experience with new strategies, technologies and in-store experiences.
-
Experiential Strategy & Production
Everything you need to elevate your brand IRL.
Everything you need to elevate your brand IRL. Define, plan and create awe-inspiring in-person experiences.
-
AI & Emerging Technology Consulting
Embrace emerging trends.
Embrace emerging trends. Cutting-edge consulting in AI, XR, the metaverse and Web3 for your campaigns and products.
-
VR & Live Video Production
Emmy-winning talent and a passion for innovation.
Emmy-winning talent and a passion for innovation. We offer award-winning livestream, broadcast and VR production.
We love experimenting with immersive spaces that engage the senses, evoke emotions, and build connections. Through innovative creative technology and interactivity, we transport audiences into a new level of brand engagement.
Bringing the future of urban living to life
Results
And it’s working…
-
$700,000+ in sales during the 5 days of ComplexLand 1.0
-
Complexland 2.0’s gamified virtual shopping increased sponsorship revenue by 60%
-
700K fans visited The Weekend x Spotify AI experience in the first 48 hrs
-
104 press articles & 2.1B impressions in 24 hrs for SONOS latest launch event
Our goal is to deliver more personalized experiences for consumers and brands as efficiently as possible. Fans are increasingly craving personalized content, so we use the latest technologies and platforms to build upon our next-generation broadcasting solutions and deliver content people most want to watch.
Want to talk experiences? Get in touch.
Thinkers and Makers. Together at last.
-
How AI Is Changing Everything You Know About Marketing
-
How Live Remote Production Keeps Sustainability Goals Grounded
-
Creating Brand Love Through AI-Powered Customer Experiences
-
Three Shifts in Business Mindset to Guide Web3 Success
-
Web3: The Future of Customer Engagement
-
How Gaming Is Shaping the Future of Work in the Metaverse
Ellinikon Experience Centre • An Experiential Look Into the Future of Urban Living
00:00
00:00
00:00
Case Study
0:00
Translating a vision of the future into tangible reality.
Ellinikon is Europe’s largest urban regeneration project, and serves as an incredible look into the future of urban spaces. LAMDA Development, the leading real estate developer in Greece, hired Monks to build an experience center from the ground up that brings its 20-year vision for Ellinikon to life today. We transformed an old airport hangar into an interactive journey that invites visitors to immerse themselves within scenes from the area’s past, present and future—a synergistic experience that blends physical and digital design.
Swipe
For More!
Drag
For More!
Step into lush, digitally enhanced landmarks and spaces.
Upon checking into the Experience Center, visitors are given a personalized boarding pass—a reference to the space’s heritage of air travel. Augmented by RFID, the pass connects visitors to personalized experiences as they make their journey throughout the center. The first stop is an interactive maquette, or scale model, that showcases highlights of the development and provides a holistic, data-driven view of the Ellinikon master plan.
The beating heart of the development is the Ellinikon Park, which we paid tribute to through a multisensorial exhibit that invites visitors to become acquainted with the park’s landmarks and its native flora. An interactive map offers insight into local amenities and essential info, while a digitally enhanced botanical library display tells the stories of plants that are integral to the park and Greece at large. Those looking for a more active and scenic view of the park can take a virtual bike ride through the grounds and even enjoy a birds-eye view of its impressive sites. Meanwhile, those in a seafaring mood can explore the future vision of the Riviera on an XR-enhanced virtual yacht ride.
Picture your life in a reimagined urban landscape.
Elinikon will put Greece on the map as an example of human ingenuity and creating a new way of living: the smartest and greenest district of Europe. To help visitors reimagine a better urban future, we designed a series of displays that explore Ellinikon’s various innovations, all housed in a mesmerizing corridor mimicking the night sky. After getting a taste of Ellinikon’s vision, visitors are encouraged to share their own ambitions by wishing on a star and contributing to the shimmering galaxy above.
To help visitors truly envision life within Ellinikon, we staged a luxurious residential living space with story-driven, interactive experiences seamlessly embedded throughout. The RFID-enabled pass allowed us to personalize every interaction, making it even easier for people to imagine their home within the future of urban living. Finally, a panoramic view gives a glimpse into the Ellinikon vision, with sweeping views captured at different times of day and different floor levels.
Our Craft
Experiences that inform and inspire.
Shape the future through interactive experiences.
While flowing from one experience or display to the next, visitors can stop to take a rest in the Free City Space, which connects navigation patterns and play areas into one cohesive wayfinding system. Over the course of their journey, visitors engage with 22 bespoke experiences and 120 minutes of content. From creative direction to production to content development, we blended over a dozen capabilities to bring the Ellinikon master plan to life for visitors from around the world, translating an ambitious plan for urban living into tangible reality.
Want to talk experience? Get in touch.
Can’t get enough? Here is some related work for you!
Cooltopia • An Immersive Installation Connecting the Virtual and the Real
00:00
00:00
00:00
Case Study
0:00
Bringing the NFT experience IRL.
How do you replicate a non-fungible world? That’s the challenge we ran into when bringing one of the most successful PFP projects—Cool Cats—to NFT.NYC, the biggest NFT conference on this side of the screen. Enter Cooltopia, an immersive, purr-fect recreation of the Cool Cats universe spanning four zones and a series of interactive installations. With the aim to educate and excite conference attendees, the gamified journey inspired blockchain buffs and the crypto-curious alike to step into Cool Cats’ digital world.
Enhancing the event experience through interaction.
“Curiosity killed the cat” may be a popular aphorism, but we wanted to encourage a sense of discovery within our feline flock. Throughout the world, attendees had the chance to explore scenes like a life-sized pirate ship, a gravity-defying room, a marshmallow mountain and more in search of loot boxes and points they could redeem for real prizes. NFT holders had access to exclusive missions doled out by our “Cat Detectives,” like solving riddles or finding hidden characters. With so many ways to play and engage, Cooltopia struck a balance between educating newcomers and helping holders feel part of something big and exclusive. In fact, most attendees weren’t Cool Cats holders, making Cooltopia their entrypoint into the world.
Swipe
For More!
Drag
For More!
A multidisciplinary approach to win NFT fans over.
Despite Cool Cats’ roots in the virtual world, NFT holders loved being able to enjoy IRL benefits from their tokens. To build interoperability between the physical and virtual, our experiential team collaborated closely with in-house experts in Web3 and NFTs. Leveraging their intuition and passion in the space, it’s no surprise that Cooltopia was the cat’s meow among some of Web3’s biggest enthusiasts at NFT.NYC.
Results
-
5K+ visits to Cooltopia over 3 days
-
1 in 3 people registered for NFT.NYC attended Cooltopia
-
1x FWA
-
2x Eventex Awards
Want to talk experiences? Get in touch.
Can’t get enough? Here is some related work for you!
Hockeyland • A Innovative Challenge to Spark Hockey Fandom
00:00
00:00
00:00
Case Study
0:00
Bringing a beloved sport to a new generation.
To celebrate the 2022 NHL season play-off, we partnered with Sportsnet to launch Hockeyland: an immersive, hockey-themed adventure map available on the Mineraft Marketplace. Conceived by our in-house creative team, Hockeyland aims to inspire hockey fandom among a new, younger generation by bringing the sport to their “home ice”: one of the best-selling video games of all time. Combining best-in-class game design and metaverse strategy with executional expertise from Blockworks UK, one of a select few content creators certified by Microsoft to produce and distribute content on the Minecraft Marketplace, we helped Sportsnet deliver an accessible Minecraft experience that allows anyone to discover the sport in a fun and familiar way.
Swipe
For More!
Drag
For More!
A metaverse strategy enhanced by familiar, gamified elements.
It’s not a true Minecraft experience without mining for precious resources to power-up your character and shape your environment. We built Hockeyland around a handful of familiar gamified elements designed to help players hone their skills and ice out the competition in their quest to be the best. Players can craft hockey equipment like helmets, stick upgrades, shoulder pads and more to strengthen their abilities, then put them to the test in a series of challenges against enemy Grinders (that’s hockey lingo for players who pressure opponents through physical force). From target practice in the Hockey Stick Forest to racing down the Ice Track Course, players can see if they have what it takes to achieve the game-winning goal: scaling the frigid heights of Playoff Peak to stand the literal top of the world.
In partnership with
- Sportsnet
We know these audiences are spending time on new, immersive platforms and we wanted to meet them exactly where they are. As innovation and technology continue to re-shape fandom, we're proud to be the first Canadian broadcaster to enter the Minecraft space.
Hilding Gnanapragasam
Director of Sports Creative, Sportsnet
An authentic approach to virtual, experiential marketing.
When it comes to inspiring the next generation of fans, Sportsnet knows where the puck is headed: today’s audiences crave interactive environments where they can play and connect. Hockeyland is a first-of-its kind experience that signifies the broadcaster’s new approach to reaching Gen Z and Gen Alpha audiences in immersive ways. In addition to meeting younger generations where they already are, we amplified the experiential marketing engagement with a 360-degree campaign spanning Sportsnet social channels, a Twitch paid media buy and organic outreach with Minecraft-focused content creators. Altogether, the metaverse strategy helped bring a beloved sport to life in a new medium—where Sportsnet can continue to grow and build for years to come.
Want to talk experiences? Get in touch.
Can’t get enough? Here is some related work for you!
How the Paris.Monks Bring Cultural Insight Through a Global Lens
How the Paris.Monks Bring Cultural Insight Through a Global Lens
Brand relevance speaks to an organization’s ability to connect with consumers at a deeper level, tapping into their emotions and satisfying their emerging needs. At a time when competition abounds and people expect more from the brands they engage with, the fight for relevance does not come down to how fast we can jump into the trend du jour. Rather, it’s about how well we are able to identify what the audiences truly crave—and how quickly we deliver it.
A little over a decade ago in Paris, the advertising services company Dare.Win was born out of the desire to help brands rise above the noise through daring experiences. Working with both French brands and international companies looking to tap into the local market, the Dare.Win team thrived by leveraging new formats across entertainment—a powerful tool to get audiences emotionally engaged.
Eleven years after Dare.Win’s founding, the digital ecosystem has evolved beyond measure—fueled by an audience that’s more demanding, and in more control, than ever before. To achieve the agility needed to build brand relevance in today’s digital ecosystem, Media.Monks and Dare.Win combined forces in 2020 to operate at scale with an integrated offering across data, media, content creation, production and more. Now, we’re taking our unified approach to the next level. With a new name that cements a change in dimension, we’re proud to introduce our combined local team, the Paris.Monks.
Experiences imbued with cultural insight.
Whether developing experiences that are fully virtual, physical or somewhere in between, our job as end-to-end partners is to create meaningful, branded moments that resonate with the target audience. Sounds simple, but here’s the catch: tastes are nuanced, and no two markets are exactly alike. In France, like in every market, brands need to factor in local insights—both to adapt their existing content and to inform future decisions.
During one of Paris’ hottest summers, our experts drew upon the extreme temperature to generate exposure for Get 27, a traditional French apéritif. The experience featured a “fresh street” where locals could cool down in a branded space—giving them what they needed when they needed it. Experiential activations like this thrive on local intuition, which is equally important in every aspect of a brand’s marketing. When it comes to media buying, for instance, brands need to know their publishers and their background. The same happens with influencer marketing. And even after you’ve mastered the cultural component, personal nuances enter the picture.
The Paris.Monks partnered with Get 27 to provide a space for overheated Parisians to cool off and refresh.
First-party data fuels personalization.
Even within a specific market and cultural framework, consumer interests can widely vary, which is where the power of data comes into play. We know consumers expect products and experiences to be tailored to their interests and lifestyle, but this level of personalization only comes with a solid first-party data strategy.
How you use data can make or break your relationship with consumers. They want to feel seen, not spied on. No one likes to have a repetitive ad chasing them from platform to platform, or to share all their data before they can even assess how much value a brand can offer them. “Today, consumers expect personalization in a balanced way,” says Charles Moynet, the head of our DDM practice in France. “Tailored to their interests, but not creepy."
To get there, you need to gain control of your first-party data, but also effectively connect it with your content. That’s what most brands struggle with.
Indeed, first-party data should be the fuel that feeds the rest of the supply chain. When capabilities are siloed, the value that the data team extracts rarely informs the work of creative teams, whereas in a unified approach, insights flow seamlessly between them. The goal is never to frantically collect data; rather, to reach a healthy feedback cycle in which users’ data improves the experience and vice versa.
Local understanding through the bird’s-eye view of a global team.
Cultural insight and a solid first-party data strategy are key ingredients in the recipe for business growth—but above all, the secret sauce is banking on a multicultural team of professionals from all walks of life.
Our experience has demonstrated—if there was ever a need to do so—that diversity and inclusion are key factors in a brand’s success.
For global brands, having a multicultural partner can help them show up authentically for various audiences. And while having specific cultural insight helps identify opportunities, banking on a global team comes in handy when tapping into multiple markets. A good example of this is how our fashion and luxury capability team, the FLUX.Monks, helped Amazon Fashion Europe build their cred in five different markets: France, Italy, Germany, Spain and the UK. Through a 360-degree campaign spanning content creation, influencer marketing, translation support and more, we established a council where each member represented a key market and gave a humanized feel to the brand’s wide offering.
The importance of an integrated approach stems from the fact that driving desire and relevance within a specific audience means being in touch with the topics, channels, formats and technologies they find alluring. says Liam Osbourne, Our Global Client Partner for FLUX.
Today’s consumers are the most digitally sophisticated to date, and brands need to work with a team of experts that have a deep understanding of platforms and emerging technologies while also being fluid in their nuances to succeed.
Through a group of professionals belonging to a variety of cultures and subcultures, we foster opportunities for innovation—combining the best of all worlds for a well-informed pursuit of relevance. Working from Paris’ backyard and backed by a global team, the Paris.Monks will continue to reinvent marketing and support our partners through a digital-first offering that spans creative content, technology, performance, media buying and everything in between.
Duo Invades The Metaverse • A Multi-Platform Event to Engage New Communities
00:00
00:00
00:00
Case Study
0:00
Mastering the language of the metaverse.
As one of the most popular language learning apps in the world, Duolingo is known for its bite-sized lessons, game-like elements and community features. With humorous exercises that drill users on new phrases, the app has earned a reputation for being the “memeable” brand of the moment—its cheerful identity embodied by Duo, the beloved bird mascot. But while Duolingo had introduced millions to new languages, another emerged for them to master: the metaverse’s. Realizing that this space was a perfect match for Duolingo’s playful nature, we partnered with the brand to take over two of the hottest metaverse platforms, Roblox and Decentraland, and connected with people where the spirit of play reigns supreme.
Participants in the game jam made a ton of awesome stuff–a bunch of games with different gameplay styles and looks to them, which were super memeable.
00:00
00:00
00:00
A seven-day Game Jam forges a long-lasting relationship.
In celebration of Duo’s 10th birthday, we dropped a free asset pack on Roblox and invited all developers to join the Game Jam, a seven-day, non-competitive event where everyone got the chance to submit their own Duolingo-inspired games. Leveraging the community-oriented aspect of the platform, we gave Duo’s meme fame a cheeky twist with an event where the audience had the power to create—and the desire to share. To do so, we ensured all developers were rewarded with prominent placement on Duolingo’s Roblox hub. Meanwhile, those who played the games were rewarded with coin multipliers, which they could redeem to purchase a custom-made, one-of-a-kind Duolingo avatar.
Our Craft
Entering the metaverse with purpose and sense of humor.
Thriving in the new frontier of growth.
While the Roblox community was building games, we were busy building a two-story statue of Duo in Decentraland’s Terra Zero, a space frequented by passers-by on their way to visit the golf course and other popular attractions. A play on his pushy nature, the icon was placed at the edge of the leisurely Golf Craft so that Duo could remind unsuspecting visitors to complete their daily streak of language lessons.
With Duo now roaming the metaverse to persistently remind people there to improve their language skills, it’s no longer a hiding spot for procrastinators. Proving how fun and games can go a long way in building relationships, this metaverse takeover left an indelible mark on the minds of visitors—who will never skip their lessons again.
Results
-
4M visits to the Hub
-
23 qualifying games from the Game Jam
-
3M visits to the Game Jam games
-
3x Eventex Awards
Want to talk experiences? Get in touch.
Can’t get enough? Here is some related work for you!
Song Breaker Awards • The Metaverse’s First Awards Show
00:00
00:00
00:00
Case Study
0:00
Rolling out the red carpet to audiences everywhere.
Awards shows are historically exclusive affairs viewed by audiences from afar. So, true to its roots in transforming culture through digital creativity, the Song Breaker Awards took a new approach to the show format: hosting an experience that is interactive, creator-led and open to everyone with an internet connection. We partnered with Logitech For Creators to bring the show to Roblox, paying tribute to the digital creators who are driving culture though music, dance challenges and memes. Hosted by Bretman Rock and featuring performances by singer-songwriter GAYLE and multi-GRAMMY award-winning artist Lizzo, the Song Breaker Awards became the first music awards show in the metaverse.
It’s an awards show like nothing you’ve seen before. It features performances by GAYLE and Lizzo. All of that is cool, but what I’m most excited about is how this project represents a massive moment in the ways we create, interact, and experience things in the metaverse.
00:00
00:00
00:00
Your invitation to an immersive creative world.
Prior to the big show, visitors had the chance to explore a futuristic urban hub bristling with engaging experiences. A key innovation of the Roblox platform was the Selfie XL, which snapped users’ avatars to recreate larger-than-life copies that towered over the city. Visitors could view these enormous models from several angles on a rollercoaster that zipped throughout the world. And because no show is complete without a souvenir, we opened the doors to a digital shop featuring avatar clothes and accessories based on Logitech’s lineup of creator-focused products, as well as Lizzo merch. Proceeds from every purchase benefited MusiCares, which supports the music community through preventative, emergency and recovery programs.
Swipe
For More!
Drag
For More!
A narrative awards show experience like no other.
Visitors got to warm up for the main event by joining TikTok creators Cost n’ Mayor in the hottest dance trends, featuring custom animated Roblox emotes—only for the show to be interrupted by Steven, a catty stormcloud throwing everything into disarray. Realizing the event’s theme of “Together We Create,” viewers and honorees partnered up to leverage the power of creativity and defeat Steven. Not to be upstaged, Lizzo and GAYLE offered lifelike performances using state-of-the-art motion capture, capping off the narrative-driven, interactive awards show viewed by over 6 million visitors.
Results
-
3x Eventex Awards
Want to talk experiences? Get in touch.
Can’t get enough? Here is some related work for you!
Imprinting Brand Value Through Experiential Marketing
Imprinting Brand Value Through Experiential Marketing
In a hyperconnected world where most of us are one click away from endless sources of content, it’s no surprise that consumers crave unique experiences that take them out of their everyday lives. Whether physical, virtual or hybrid, brands that create these meaningful moments have the power to forge closer ties with people—and not by interacting for interaction’s sake. “Experiential is not only about bringing a product to market,” explains Chris Kaliszewski, VP, Experiential & Virtual Events. “It’s about providing value to your customers and doing so in a way that puts them at the center of the experience.”
But generating value is where the challenge usually lies. Take a look at the world of experiential marketing, and you’ll find most brands use it almost exclusively as a way to kick off a product launch or a specific release. But to treat these experiences merely as a one-and-off strategy is to miss out on the opportunity to inspire people to build a long-lasting relationship with your brand—one that goes beyond the release of a specific product, and instead keeps them coming back for more.
00:00
00:00
00:00
Make People the Heroes of an Unforgettable Experience
Experience is an essential element of customer engagement, which makes it important to connect with audiences in ways that stand out and are unique to your brand. The shape that these experiences will take ultimately comes down to your goals. “Experiential marketing is so broad that most brands struggle to identify what their activation should look like, or where to start,” explains Kaliszewski. “The first stage is one of discovery and collaboration, where we try to identify what kind of medium will help us achieve our objectives.”
In that exploration stage, you may find that a long-term installation better suits your requirements. When Pepsi wanted to build an experience reflecting its historic partnership with the Super Bowl Halftime Show, our colleagues at Jam3 worked with them to create a permanent installation cementing the brand’s commitment to the iconic annual concert. The experience at Hersheypark in Pennsylvania features private performance pods with gesture-based interaction and navigation. Inside, guests can create their own pop star avatars and select a killer track from artists like Imagine Dragons or the Black Eyed Peas. When the music starts, they can let loose and bust out their best moves while the avatar on screen matches their movements, all in a fully touchless experience that hits on the fun and excitement of the Halftime Show.
A permanent installation like this one lets you shape new spaces for consumers to experience your brand firsthand. Of course, experiences can come in many forms. Whether your experience is a permanent installation or a temporary one, one thing is true for them all: the more immersive it is, the more affinity, loyalty and awareness it drives.
Valuable Brand Activations Enhance Their Surroundings
It’s easy to think of experiential activations as self-contained spaces. But some of the most effective ones make clever use of their surroundings in order to tap more authentically into a community or cultural moment. For experiences that stand out, it is sometimes better to blend in—with a unique twist.
Earlier this year, the Tribeca Film Festival marked the return of in-person cultural experiences in New York City. With the aim of feeding the locals’ passion for film, we partnered with DoorDash to build a classic movie theater concession stand combined with a typical NYC deli ticket counter. Packed with bagels, pretzels and anything you would normally order through DoorDash, the space felt familiar to hungry viewers—until it was time to make an order. In exchange for their food (and a redeemable coupon from DoorDash) visitors were invited to perform the line of dialogue written on their ticket.
The concession stand’s ability to capture the unique interest of festival film fans led to thousands of cumulative impressions on social media as people shared their attempts to reenact iconic scenes. Ciaran Woods, VP Experiential & Virtual Events, explains, “For us, experiential has always been focused on online amplification, and now the industry has grown accustomed to its benefits. With this kind of event, virtualization continues to be cost-effective: you can get the value of a physical venue while amplifying your reach online.”
Turning Traditional into Transformational
All things considered, it’s important to focus on the consumer at the heart of the experience at all times. So no matter what, default to simply providing an experience that’s fun and couldn’t have been made possible without your brand.
For the release of the new Netflix film “Army of the Dead,” we teamed up with advertising agencies Dziadek do orzechów and Plej to turn Warsaw’s passersby into zombie-apocalypse survivors. Playing for the chance to win official Netflix merchandise, visitors could use their phones to control their character as they make their way through an abandoned casino, take as much money as possible and wipe out any zombies that they encountered along the way.
Combining an in-person experience with a compelling digital layer, we amplified the level of engagement and turned the film’s release into a very tangible experience. Moreover, the act of blending real-world objects with augmented sets—whether AR, VR or any immersive technology—enables a new breed of experiences that can hardly be replicated.
When done right, experiential marketing can imprint people's memories, which then translates into brand awareness, affinity and loyalty. But the most compelling activations provide true value for audiences and their communities beyond simply promoting a specific product. When in doubt, focus on crafting new, original concepts for how you present your brand to consumers every day, and the results will follow.