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Key Insights from NYC’s Biggest Week in Marketing

Key Insights from NYC’s Biggest Week in Marketing

AI Consulting AI Consulting, Industry events 7 min read
Profile picture for user mediamonks

Written by
Monks

A collage of speakers across events. From left moving clockwise: Brittany Blanchard, Samantha Lynch, and Victoria Milo (left) with Vanessa Lai (right).

Over the course of one week, three pivotal events unfolded in New York City, drawing the attention of marketers, tech innovators and brand strategists. In midtown, both Advertising Week NY and the Brand Innovators Marketing Leadership Summit showcased the latest trends in marketing and advertising, focusing heavily on the integration of artificial intelligence and its transformative impact on creative processes. Downtown, the Mirren AI & Tech Summit provided a platform for exploring cutting-edge AI technologies and their applications in agency operations and client engagement.

Together, these events painted a vivid picture of an industry in the midst of profound change, driven by technology and data-driven insights—and as you can imagine, we attended all three. Whether you were elsewhere in the world or only had the chance to attend one of the three overlapping events, find some key insights that were shared below.

At Advertising Week NY, we shared the secrets to prompting AI for ideal outputs.

As one can imagine, AI was a hot topic throughout Advertising Week, with many speakers mentioning the balance of “art and science” in their creative workflows. Our EVP of Digital Media Brittany Blanchard walked us through exactly what that looks like in a conversation with Noël Paasch, Global Head of Creative Strategy & Programs at YouTube Ads Marketing. In the conversation, Blanchard gave us a glimpse behind the scenes at our work with sleep wellness company Hatch, in which Google Gemini played a key role in the ideation phase.

While generative AI helps us achieve a workable draft or proof of concept in seconds, users may still feel a sense of writer’s block when faced with an empty prompt: how do I verbalize what it is that I’m looking for from the LLM? Blanchard offered insight into how she and her team prompt LLMs like Google Gemini to ensure high-quality outputs.

Two women are seated on a stage with a vibrant pink and purple backdrop featuring the number "20" and stylized graphics. Noël Paasch sits on the left; Brittany Blanchard, on the right.

Brittany Blanchard (right) gave insight into prompting tools like Gemini.

“You need to give Gemini or the LLM a lot of information to get what you want,” she said. “We use the ‘COSTAR’ method, which is an acronym for the inputs you should provide to Gemini: context, objective, style, tone, audience and response.” For example, context would mean explaining your role and your business, while the objective would be the ultimate goal of the campaign you’re building.

Sometimes, the LLM will react in a way that wasn’t anticipated—in which Blanchard suggests taking a flexible approach. She gave the example of asking Gemini for direct quotes from social media and product reviews left by customers, which the LLM denied citing privacy concerns. But it could provide anonymized paraphrases of that content instead, which benefited the team’s consumer research all the same.

Monk Thoughts I like to think of working with an LLM like an artist working with clay, shaping it and reshaping it to get to that final product.
Brittany Blanchard of Monks, outdoors wearing a black shirt and smiling at the camera

A new twist on a traditional tactic: contextual advertising had its moment in the spotlight.

In addition to AI, another common theme at Advertising Week NY was a more traditional marketing tactic that has been given a new lease on life: contextual advertising. What was once the traditional approach of linking ads with relevant content in print or linear TV has now become more robust thanks to analytics tools and CTV. This helps brands ensure their content is relevant to consumers without the creepiness factor that can come with other forms of personalization that rely primarily on demographic data.

Nick Fairbairn, VP of Marketing at Chime, shared another key benefit of this approach: brand safety, which is especially important when you are a startup that is still working to establish the voice and values of your brand with audiences.

Marketing experts shared how to speak the language of Gen Z.

If the frenzy around Taylor Swift’s Eras tour (and subsequent romance with Travis Kelce) taught us anything, it’s that fandoms are the lifeblood of culture—particularly with Gen Z— propelling trends and conversations into the mainstream with unmatched fervor. Brands looking to engage authentically with Gen Z must immerse themselves in these communities, recognizing their power to shape narratives and influence broader cultural movements.

Megan Weales, Social Media Manager at Wattpad, a platform that thrives on user-generated creativity and fandom, put it this way: “We aim to be one of our users—that’s how we stay engaged with Gen Z.” This approach is about more than just understanding what interests their audience; it’s about digging deeper to understand why consumers gravitate toward their favorite fandoms. For Wattpad, this means participating in communities like #BookTok to learn about what stories and tropes resonate with audiences.

A panel of four people seated on stage holding microphones against a black curtain backdrop. Victoria Milo is seated second from the right.

Victoria Milo, second from right, spoke about Monks.Flow and how it fits within the brand's existing workflows.

At Mirren AI & Tech Summit, we gave a peek into the development of tools like Monks.Flow.

While Advertising Week NY took place, some of our Monks went downtown to participate in Mirren AI & Tech Summit, focused on artificial intelligent and technology in advertising and marketing. Speakers shared how to implement AI and new technologies across various aspects of agency operations, ultimately helping the community better leverage the technology for client management, strategic development, creative work, new business acquisition, and back-end operations.

Our SVP of Media Solutions & Emerging Technology Victoria Milo gave insight into our end-to-end, AI-powered professional managed service Monks.Flow and the principles that shaped it: the need for a tool that is future-proof, flexible and has ease of management. But another key need that she addressed is interoperability into the brand’s existing tech stack.

Monk Thoughts We built this to work within the client's needs at any given point. What we've seen is every client has a different set of requirements—their tech stack, legal sensitivities, how risk averse they are—so how do we create a workflow that hits on those three principles?
Victoria Milo headshot

Like Blanchard, Milo discussed our work with Hatch to make the case for how AI is encouraging multidisciplinary teams to collaborate more strategically. “Think about who the players are when you're using AI, because it's usually not just you and a client—there's usually a tech partner involved and a platform,” she said. “We're seeing the full spectrum of your marketing department work together--it's not just a creative conversation, a media conversation. You'll have multiple discipline at the table, so the way of working has to adapt.”

Vanessa Lai and Sam Snider-Held stand on-stage, walking audiences through Stable Diffusion.

Vanessa Lai (left) and Sam Snider-Held (right) walked audiences through using Stable Diffusion.

A demo of Stable Diffusion walked audiences through ways to build incredible visuals.

Speaking of AI tools, Group Creative Director of Innovation Vanessa Lai and Senior Director of Technology & AI Samuel Snider-Held walked the audience through how to use Stable Diffusion to generate impressive visual results. In addition to weighing the pros and cons of the tool compared to others—for example, it’s more technically complex, but that also opens up greater control of different parameters and enhanced customizability—the two showcased how Stable Diffusion integrates with other platforms like Blender and Photoshop to accelerate visual creativity.

Kosta Demopoulos and Randip Mitra sit together on the Brand Innovator stage, engaged in conversaion.

Kosta Demopoulos (right) and Randip Mitra (left) discussed first-party data strategies.

At Brand Innovators, the move toward first-party data strategies remained a key topic.

AI and first-party data were key themes at a recent industry conference, where our VP of Enterprise Data & Digital Media Consulting Kosta Demopoulos sat with Randip Mitra, Head of Global Data Strategy at Kenvue, to discuss first-party data collection and activation. The conversation drew from our work with Kenvue to build an industry-leading global privacy-compliant adtech solution to efficiently use first-party data through modeling, segmentation, and measurement.

Mitra provided insights on adapting to Google’s decision not to deprecate third-party cookies and emphasized that the importance of building robust first-party data ecosystems remained. “The overall destination is still the same, right? We need to move towards a kind of a third-party independent, more consented marketing approach," he said.

Beyond protecting consumer privacy, a robust first-party data strategy unearths incredible behavioral insights that can ultimately help drive targeted marketing. "Understanding what our consumers are doing—what actions they’re taking, are they downloading coupons, are they going to retailer sites—it really helps us understand the content they’re interacting with, the seasonal trends, how should we tweak our messaging and promotions," he said. Furthermore, these insights can enhance precision targeting with AI and machine learning.

Samantha Lynch and Heather Stuckey share the Brand Innovators stage, engaged in conversation.

Samantha Lynch (right) interviewed Heather Stuckey (left) about how Mars is using AI in their marketing.

Insights from Mars showcased the evolving dynamics of brand strategy and AI integration.

Elsewhere at Brand Innovators, our VP of Growth Samantha Lynch engaged in a conversation with Heather Stuckey, VP of Brands and Content Marketing, North America at Mars. They discussed the evolving landscape of brand strategy, agency partnerships, and the integration of AI in marketing. Stuckey, who has transitioned from a robust career in advertising to a leading role at Mars, shared insights into leveraging agency experience for brand-side innovation. “I loved being on the advertising side, but I was curious about brand building beyond communications,” she mentioned, highlighting the significance of understanding brand dynamics from a holistic perspective.

The two also explored the crucial role agency partnerships play in fostering creativity and challenging brand perspectives. Stuckey emphasized, "What I appreciate so much about our agency partners is they're able to challenge us, bringing new ideas that help us engage with our consumers on a deeper level."

AI's transformative potential was a key theme, with examples like the Starburst “Different Every Time” campaign, where AI-generated assets were used to resonate with consumer behavior. “It's things like that we're just testing and learning,” Stuckey noted, pointing to AI's role in content creation and consumer engagement. “We're focused on modern approaches to brand building, driving personalization at scale and ensuring connected brand experiences.”

Driving impactful marketing solutions demands embracing innovation and adaptability.

As the curtain falls on a week of intense exploration and dialogue across Advertising Week NY, Mirren AI & Tech Summit, and Brand Innovators, one thing is clear: our work continues to be reshaped by the dynamic interplay of AI, data-driven insights and innovative strategies. These events not only highlighted the cutting-edge technologies and methodologies poised to define the future but also emphasized the importance of adapting to these shifts to maintain relevance in a rapidly evolving industry.

Embracing the themes discussed, from leveraging AI for creative processes to refining data strategies for enhanced consumer engagement, is crucial for brands and agencies looking to stay ahead. As we integrate these insights into our own practices, we continue to foster a collaborative environment where creativity, technology, and data converge to drive impactful marketing solutions. The path forward is as much about embracing change as it is about leading it, and these events have provided the roadmap to help teams do just that.

Across Advertising Week NY, Brand Innovators and Mirren events, marketing and tech experts explored the transformative impact of AI on creative processes. advertising week brand innovators Mirren AI tech AI Consulting Industry events

#CES2020 on Breaking Convention and Building Connection

#CES2020 on Breaking Convention and Building Connection

4 min read
Profile picture for user mediamonks

Written by
Monks

#CES2020: Rompiendo la Convención y Construyendo Conexión

As the world’s largest and arguably most influential tech trade show, you know we wouldn’t pass up the chance to visit CES this year—and this time we brought the whole family along, including our programmatic sister company MightyHive and parent company S4Capital. At the dawn of a new decade, this year’s CES placed industries at a crossroads, highlighting the challenges and opportunities that stand before them.

CES has become so big in recent years that it’s also sparked its fair share of side events, including C Space: Marketing and Advertising (devoted to disruptive trends that shape consumer behavior and advertising media) and the Brand Innovators’ Mega-Trends summit. MediaMonks had a presence at both events throughout the week, with S4Capital Executive Chairman Sir Martin Sorrell calling Brand Innovators “a CES within CES,” noting its more intimate feel. Below, let’s dive into some of the insights that surfaced across these events.

The Rise of the Challenger Mindset

At the start of the new year, MasterCard CMO Raja Rajamannar gave Brand Innovators some choice advice: “Adapt quickly, or you risk being left behind. Marketers need to stay constantly curious, take thoughtful risks and scale fast, as the pace of technology and innovation will not slow down anytime soon.”

Monk Thoughts As MediaMonks thinks about putting emotion into the brand as a partner, marketers need to, too.

Speaking of marketers’ role in envisioning the tech-infused brand experience, Silke Meixner (Partner, Digital Business Strategy at IBM Global Business Services) noted how “As MediaMonks thinks about putting emotion into the brand as a partner, marketers need to, too,” mentioning how AR presents an opportunity to achieve that.

Whether being more purposeful in adopting a challenger mindset, raising relevance with the aid of new partner models, or building value in emotion-driven experiences, this year’s CES offered ample opportunities for brands to build stronger connections with consumers through tech. As they embark on a new decade, the discussions at CES look optimistic for brands—and we can’t wait to help refine their big ideas and bring them to life.

IMG_1797(1)

Kimberly Gardiner in conversation with Nick Fuller at the Brand Innovators Mega-Trends summit.

It’s a mentality shared by Mitsubishi’s VP and CMO Kimberly Gardiner, who looks outside of her industry for learnings and inspiration. In conversation with Nick Fuller (SVP, Growth at MediaMonks) in a fireside chat at the Brand Innovators summit, she said, “We don’t look at auto competitors for inspiration—we look at DTC companies. We want to be a brand that challenges convention.”

This challenger approach has helped Mitsubishi—which enjoyed its second year in a row as the fastest Asian-owned auto brand—zero in on a dedicated audience. “We can’t outspend our competition, so we focus on a narrow, focused audience,” Gardiner said. “We want to target people that aren’t like everyone else.”

In his own fireside chat shared with MediaMonks Founder Wesley ter Haar, Sir Martin also embraced the disruptive, challenger mindset by building a connection between S4Capital’s mission and Burning Man. “Burning Man reflects creative disruption—it’s about creating something and destroying it every year,” he said.

Achieving Growth and Personalization at Speed and Scale

For brands to successfully challenge conventions and adapt to the quickening pace of technological innovation, they must have the capabilities in place to scale up or pivot with speed. This is especially important given the rise of consumer hyperadoption, or the speed at which consumer behaviors shift, and further challenges traditional metrics of success.

Monk Thoughts In the past, you may have had four big moments in the year. Now marketers have to turn around thousands of thousands of assets across formats and channels.

At the S4Capital Storytelling Session at C Space, moderated by Marta Martinez (Director of Google Marketing Platforms), S4 leadership met to discuss some of the reigning challenges and opportunities that brands face while moving into the new decade. Louise Martens, Global Head of Embedded Production at MediaMonks, mentioned how the uptick in social conversation and tech adoption has quickened the pace at which brands must deliver.

“In the past, you may have had four big moments in the year, but now marketers have to turn around thousands of thousands of assets across formats and channels.” The solution? New partner models that satiate brands’ need for speed and scale: “That pressure on organizations has sparked new models like co-location, in housing and embedding.”

And as digital platforms become increasingly saturated, ownership and implementation of data become critical to success. “To win, brands must look at their ecosystem: measure it, test it and feed that data back inside to the creative,” says Martens.

IMG_5915

Pete Kim and Louise Martens on the C Space stage.

Noting that personalization is table stakes in 2020, MightyHive CEO Pete Kim also mentioned the battle for first-party data and integrating it more closely with a brand’s creative strategy. “I hope to see continued progress as we forge the processes of the future—putting the right message and the right creative in front of the right person at scale.”

Recognizing Value in Emerging Tech

The showroom floor at CES offers its fair share of hits and misses, which presents brands with a sober reminder to ensure their investment in new and emerging tech provides real value, both to the business and consumers alike. Olivier Koelemij, Managing Director of MediaMonks LA, participated in a panel as part of the Digital Hollywood track at CES that sought to highlight the value that one such technology—augmented reality—can offer to brands. Titled “The Augmented/Mixed Reality Experience,” the panel included industry experts such as Magic Leap, Microsoft, IBM Global Business Services and more.

IMG_5833

Olivier Koelemij at CES.

One of the key challenges to mixed reality that the group highlighted, perhaps counter-intuitively, is its fast-growing maturity. While tech leaps have made it easier to design and implement impressive digital experiences—take Depth API’s addition to ARCore, for example—they also raise the bar on what a truly assistive, value-added experience looks like. For brands at a lower digital maturity, the panel highlighted the role that partnerships can play in homing in on that value factor and bringing ideas into reality.

“There are many ways to define value,” says Koelemij. He discussed the Dark Knight Dive, a 4D VR experience that lets users “fly” through a virtual Gotham City while suspended in a skydiving wind tunnel, as a best-in-class example of what brands can achieve when going big on extended reality. “With this project, we were able to connect AT&T with the Batman IP that they’d recently acquired, and the press was all over it. Marketers must think about how they measure and define success.”

Hot on the heels of a new decade, this year's CES placed a focus on building connection through new partner models, emerging tech and personalization at scale. #CES2020 on Breaking Convention and Building Connection Hot on the heels of a new decade, CES zeroed in on the opportunities brands face with growth, personalization at scale and finding value in new tech.
CES2020 CES brand innovators c space s4capital sir martin sorrell mightyhive disruption personalization partnership embedded production

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