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Looking Forward

Looking Forward

4 min read
Profile picture for user lanya

Written by
Lanya Zambrano

A brand expression reading "fwd.monks" surrounded by doodles.

When we started Firewood, a full-service agency built on the belief that good people are good business, we wanted to change the industry with a people-first approach. And we always said if we can move the dial even 1% on how the industry operates in order to make it a more people-friendly industry—then we've won. From the very start Sir Martin Sorrell believed in what Firewood was trying to accomplish, and in partnering with S4 our ability to move the needle grew exponentially given his influence and the much larger platform S4 brings to the table.

From day one, we set out to build a company committed to providing fresh viewpoints, doing social good, and helping people—both employees and members of our surrounding communities—grow both personally and professionally. We wanted to build something more valuable than business, something that had the potential to change the heart of our industry. The existing agency model was broken and we knew there had to be a better way.

So we created an agency built on strong values, solid partnerships, and a one-team culture of integration built on transparency, flexibility, and collaboration—a disruptive “embedded” model—that would break down traditional agency barriers and lead to higher-quality work. It was something other agencies weren’t doing, and it immediately resonated with our clients.

Over the next years our company grew to several hundred people working in seven offices spanning three continents. But we knew that to best serve our clients, we needed to scale. So we went in search of a partner who was aligned with our vision of disrupting the existing agency model to deliver speed, quality and value to our clients. A partner who could help us expand globally, offer our clients complementary capabilities and service offerings, and provide our people enhanced opportunities for career growth—all while maintaining our values and people-centric culture.

We’re excited about the recent launch of Media.Monks, our unified brand that unites 24 founding companies and nearly 6,000 digital-first experts under one (digital) roof. We’re building on existing equity from the most recognizable and established brand in the group and our new name represents our people, our shared values and our unique capabilities, and leverages the power of our collective brands.

Monk Thoughts What I valued most about the brand-building process is that it centered around inclusivity.
Portrait of Lanya Zambrano

We brought together many teams, individuals and resource groups all with the intent of ensuring inclusivity is at the core of our new brand promise. And while our family is growing, we remain a people-first company—we’re just adding access to global talent, expansive reach and a breadth of new capabilities. We’re extremely excited about what the future holds. Here’s what our people and our clients can expect moving forward.

Our New Journey

The wonderful thing about our new family at Media.Monks—and what sets us apart—is that the model leverages the best of each founding organization. Every company brings something different, and we all complement each other to bring more value to our clients. Founder buy-in is an important part of the formula. New businesses merge in a structure where the entrepreneurial co-founders retain ownership and influence over how we all build and grow our shared business into something wholly new. We’re all synched for the long haul and saying the same thing: Let's be disruptive, let's be different than all the other agencies out there, but let’s always remain true to who we are.

“Through the whole integration process and with all the new agencies that are joining the fold, the first thing that I noticed is that we’re like-minded people,” says Michiel Schriever, Senior Executive Creative Director.

Monk Thoughts I’ve been around the block a few times and typically in agency land you have mergers that always involve politics and territorial battles, that's not happening here.
Portrait of Michiel Schriever

In truly integrating our people both as a culture and in our operations, we’re able to deliver content, data and digital media and technology services to our clients under a single P&L across 33 countries—something no one has ever been able to achieve before. For our clients, it means they keep the same day-to-day team they love but with seamless access to a deep pool of specialized talent and a much broader geographic reach.

What You Can Expect from Our Bigger Family

While our family has grown, our clients can expect the same service and relationships they’ve grown accustomed to. And we’re going to continue to foster our environment and culture. I recently spoke with one of our first employees, Laura Davis about this very topic.

Monk Thoughts The caring attitude that Firewood has always had about its people as well as our sense of compassion, empathy, and always approaching things from a perspective of humility, that’s what we bring to the table.
Portrait of Laura Davis

What we bring with us is all that makes us unique and everything that we started at Firewood: our highly collaborative embedded model of client partnership; our business acumen and operational expertise in digital marketing; and our values, our sense of family, and the importance we place on the employee experience—all of which makes for better work, better output and better results for our clients.

“Firewood is a people-centric organization. And when I say we’re focused on people, I mean our employees, our team and our clients,” says Amy Michael, Chief Client Officer. “Firewood culture and organization is structured around client empathy and partnership—and that’s what we bring to our new organization, we aren’t in business if we aren't delivering excellence for our clients.”

“I really believe in all that we built at Firewood—what we do, how we treat our people, and how we move forward in the industry with our clients—we’re doing something right,” says  Maridette de Guzman, Managing Director in San Francisco. “And we are bringing that part of our Firewood heritage to build a better work environment, a better employee experience, and a better place for everybody—all of our people and our clients—to exist.”

Looking Forward

New adventures can be rough and sticky at times, especially when building something that hasn’t been built before. We’re changing the landscape and there will be bumps in the road, but Juan and I couldn’t be more excited about what the future holds.

Monk Thoughts When people ask me, what are you all about? I’d still have the same answer. We are a people business that does marketing. Since many of our senior leaders are now part of the Media.Monks leadership team, we’re confident that our values and culture will live on.
Juan Zambrano
Lanya Zambrano shares the motivation and vision that launched Firewood Marketing, and how that promise continues to live on as part of the Media.Monks brand. Lanya Zambrano shares the motivation and vision that launched Firewood Marketing, and how that promise continues to live on as part of the Media.Monks brand. Firewood marketing MediaMonks S4Capital talent creative talent

How MediaMonks and Firewood Empower Brands with a True Sense of Partnership

How MediaMonks and Firewood Empower Brands with a True Sense of Partnership

4 min read
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Written by
Monks

How MediaMonks and Firewood Empower Brands with a True Sense of Partnership

Over the past few years, brands have aimed to beef up their creative and production capabilities. The reasons why are clear: doing so offers them numerous opportunities to streamline the production workflow, enhance creativity with brand knowledge and retain a closer connection to consumers. They also become more versatile in the process; Forrester Research defines such brands as those which interweave “key capabilities across creative, digital marketing, and media between in-house and external agencies.”

Firewood has helped carve this path, coining the phrase “your in-house team, extended,” offering a variety of services such as creative, strategy and planning, performance media, technology and events. Firewood recently ranked #6 on Adweek’s Fastest Growing Large Agencies—and for good measure, as they’ve pioneered the embedded agency model in Silicon Valley and across the Americas and Europe. With service offerings that closely align with our own dedication to brands, we welcome Firewood into the S4 Capital family.

“Firewood’s ’embedded’ approach will allow us to build deeper and broader relationships with our clients, helping us work in a more flexible, collaborative and integrated way,” explains MediaMonks Founder Wesley ter Haar. That flexibility and sense of collaboration are key; the embedded model helps brands achieve success much more easily through direct access to specialized skillsets as needed, helping them scale up and achieve a more streamlined production process.

Attaining Greater Transparency

Among one of the greatest concerns that brands face is a need for greater transparency. Whether it’s in cost of services or ensuring they’re not victims of ad fraud, there are some trust issues brewing between brands and traditional agencies. The embedded model does away with these tensions by fully integrating its staff within the client’s infrastructure and go-to-market strategies. This gives brands a seat at the table and alleviates the pain points that they may feel by working with traditional agencies—like a cycle of rework.

Monk Thoughts Firewood’s 'embedded' approach will allow us to build deeper and broader relationships with our clients.
black and white photo of Wesley ter Haar

This offering is just one of the ways that the S4 model aims to integrate capabilities that help brands take a more active role within the production process. Our sister company MightyHive, for example, helps brands become more self sufficient in their media planning and spend. By pairing clients with the specific capabilities they require, we remain laser focused on helping them achieve success without having to sacrifice their ownership of a project.

Cutting Cost & Time, Not Corners

Brands are also driven to boost their internal creative capacity to produce work faster, aided by a closer connection between the creative team and decision makers. With a strong sense of ownership, they uphold a high standard of what makes good creative work. Still, a key challenge many brands face is a lack of resources that allow them to meet their fullest potential, whether it be a need for all hands on deck to produce always-on content, or specialized skillsets for quick and one-off projects.

This highlights another need for new partnership models. As the time-to-market shortens and the pressure for always-on content at scale grows, brands don’t have time to waste by following the typical RFP process or in hiring and onboarding new talent. Instead, an embedded team can offer an individual who provides direction and is backed by an agency’s full creative and production abilities.

Building a Culture of Confident Experimentation

When enjoying a closer relationship with consumers and a faster time to market, brands are in a great position to rapidly experiment and optimize their creative strategy, helping them home in on creatively differentiated experiences and messaging for their audiences. But truly delivering on this potential requires they cover the full end-to-end capabilities spectrum.

Monk Thoughts With traditional work, there’s a conservatism that you can’t marry data with being creative.
black and white photo of Wesley ter Haar

But most in-house agencies begin with just a specific capability that they strive to support and grow out from there. We believe a truer sense of partnership, designed specifically around enhancing in-house skillsets. At this year’s Advertising Week New York conference, MediaMonks Founder and COO Wesley ter Haar shared the stage with S4 Capital’s Sir Martin Sorrell and MightyHive’s Emily Del Greco to discuss how aligning data and creative is essential to innovating through experimentation.

“With traditional work, there’s a conservatism that you can’t marry data with being creative,” ter Haar said, noting how brands can take risks with confidence when backed by partners who have their back. As the S4 model grows, it will help brands integrate forward by taking back control and retaining a sense of ownership in their creative and production, ensuring they can meet success easier than ever before.

You can learn more about Firewood and S4 Capital joining forces through numerous sources covering the merger. Watch Sir Martin Sorrell’s on-air interview on the new partnership over at CNBC; at Ad Age, you can find Firewood Co-Founder and CEO Juan Zambrano provide insight on how his client-side background inspired the agency’s unique approach. And as covered by Reuters, Sir Martin offers a couple hints behind the overall S4 strategy and what to look forward to next for brands seeking new ways of working. We can’t wait to see what’s on the horizon.

As the need for always-on content at scale grows, we welcome Firewood Marketing to the S4 family, who pioneered the embedded agency model. How MediaMonks and Firewood Empower Brands with a True Sense of Partnership We welcome the newest member of the S4 family.
always-on content content at scale Firewood marketing S4 capital embedded team embedded agency production asset production talent

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