Case Study
Quality and Quantity • Paycor & Monks Double Average Lead Value with Google’s Demand Gen
Results
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2x average lead value
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90% increase in appointments
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20% improvement in cost per opportunity
Scaling lead generation for future growth.
Paycor is a platform built to help leaders recruit, manage and develop high-performing teams through technology that supports everything from payroll to performance management. The SaaS brand needed to scale their primary indicators of pipeline growth, marketing qualified leads (MQLs) and first-time appointments with sales reps (FTAs), but already had a mature digital program in place. With their existing digital strategy reaching a plateau, Paycor challenged Monks to unlock new avenues for scalable growth.
A full-funnel media mix guided users to act.
Standard display tactics on the Google Display Network had been relatively effective for the brand; engagement was strong and the campaigns helped maintain visibility with remarketing audiences, but cost-per-click (CPC) was relatively high. To really scale, we turned to AI. Unlike traditional display tactics, Google’s Demand Generation product could learn, adapt and scale outcomes faster if given the right inputs.
Our team designed a two-part Demand Gen strategy tailored to Paycor’s goals. We started by running prospecting campaigns focused on competitor audiences to attract new, high-potential users. Then we layered in remarketing to re-engage users who had already shown interest but hadn’t yet converted. Both campaigns used a mix of static imagery and messaging pulled from top-performing Search ads, but video quickly became a standout performer.
We tested a range of video formats, from 30-second feature clips to five-minute product tours. The long-form videos drove the highest engagement and view-through rates, helping build interest and familiarity with Paycor's offering. The shorter videos were stronger at driving direct conversions. This combination formed an integrated creative system that guided users from awareness to action within the same campaign environment.
In partnership with
- Paycor
We value our partnership with Monks because of their consistent push for experimentation. The strong pipeline contributions of the Google Demand Gen campaigns are a result of our close collaboration on business priorities and a testament to their never-settle approach.
Nick Berta
Manager, Digital Marketing
Smart bidding aligned spend with business goals.
To build early traction, we launched with a Max Clicks bidding strategy to give Google room to gather data and optimize delivery. Once the campaigns were capturing enough engagement volume to shift out of the algorithmic learning phase, we shifted to Maximum Conversion Value to align spend with deeper-funnel results. We also implemented a tailored value-based bidding structure that reflected Paycor’s business goals. To align with these goals, we dynamically weighted MQLs based on company size and historical close-rate trends. FTAs and Opportunity Created conversions were given higher, fixed values to reinforce the quality of those users, while early-stage leads were excluded to sharpen the algorithm’s focus on revenue-ready prospects.
The AI-powered campaigns drove impressive results.
When we looked at performance side by side, the difference between the Demand Gen and traditional GDN campaigns was immediately clear: we saw a 2x increase in average lead value, a 90% increase in appointments, and a 20% improvement in cost per opportunity. These improvements reflect the stronger intent and relevance of the audiences we reached through AI-powered targeting and a dynamic value-based bidding structure that mapped directly to Paycor's business priorities. By focusing on signals that aligned with revenue potential, we quickly outperformed legacy display tactics and validated Demand Gen campaigns as a scalable approach to drive pipeline for Paycor.
Want to talk demand generation? Get in touch.
See more examples of excellence in media.
More Data, More Value • Enhanced Conversion Data Drives 62% More Lead Value
Results
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62% life in lead conversion value
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61% higher MQL-to-SQL conversion rate
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19% increase in First-Time Appointments (FTAs)
Solving to attribute revenue back to marketing efforts.
Paylocity, a leading HCM SaaS built to make work simpler, has been working with Monks since 2023. Since Paylocity serves brands from 35-person SMBs to teams of 25k employees, the value of each lead and time to sale varies greatly. They struggled to connect leads to their eventual business value, making it difficult to optimize campaigns for high-quality conversions. This hindered their ability to measure Google Ads’ revenue impact and confidently drive leads in every buyer segment without sacrificing quality. Paylocity partnered with Monks to solve this challenge and unlock the full value of their ad spend.
Monks' Victoria Lariar, SVP Search, and Paylocity's Maddy Cross, Director of Marketing,
spoke about the results of this work at Google's Think Leads event in 2025.
Unified ad and sales data led to smarter, value-based bidding.
To help Paylocity bridge the gap between the initial click and the business outcome they’re accountable to (first-time appointments with sales, FTAs), we helped upgrade the data integration with their CRM. Our team drove the strategic planning and technical implementation, using Enhanced Conversions for leads and Google Data Manager. This increased the number of match keys used (specifically Google click IDs or “GCLIDs,” email addresses, and phone numbers) and resolved data-formatting issues. These improvements made it possible to differentiate a high-quality lead from a low-quality one within the ads platform and lean into value-based bidding (VBB), bidding directly against SQLs to achieve more FTAs.
In partnership with
- Paylocity
Monks has helped us form a more complete picture of how our digital investment is impacting our pipeline, and optimizing our full-funnel campaigns to true, high-value business metrics. Our partnership with Monks ensures we're investing our marketing budget confidently and with clear accountability to business growth, which is critical to me as a leader.
Maddy Cross
Director of Marketing
Better data drove impressive business growth.
The improved data connections allowed Paylocity to recognize a greater proportion of its sales-qualified conversions in Google Ads. The brand saw a 62% lift in conversion value of leads from Google Ads, a 61% higher conversion rate from marketing qualified lead (MQL) to sales qualified lead (SQL), and a 19% gain in first-time appointments (FTA). For the first time, the brand could make better decisions about scaling ad spend, confident that a higher lead cost would drive more business value. This critical insight gave Paylocity a more complete picture of the funnel than they could get from other media investments.
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Google highlighted these results during the keynote presentation at Think Leads 2025.
Want to talk search? Get in touch.
See more examples of excellence in media.
TikTok
Amplify your brand's impact by building authentic connections on TikTok.
Our partnership with TikTok is about helping brands engage authentically and build real relationships with their audiences. Social media is where ideas take off and trends are shaped, and we guide clients in becoming true social brands that create lasting impact. TikTok offers a unique space for trust and intimacy, and whether it's crafting a comprehensive campaign or leaning into culture with a 10-second trending video, we help our clients spark meaningful engagement and grow their brand in a way that feels true to who they are.
Solutions
Ways we can support in your TikTok journey.
Agile Media Investment
Optimize ROI through continuous monitoring and adaptive buying.
Dynamic Targeting & Content
Deliver the right message at the right moment to maximize impact.
Live Audience Engagement
Connect with users as trends emerge, ensuring your brand stays at the forefront.
Instant Data-Driven Strategies
Leverage real-time insights to fine-tune your campaigns on the fly.
Matched Market Testing
Prove the true incremental impact of your TikTok investment using data science-backed methodology.
MMM
Our proprietary model illustrates the value of activating a full funnel strategy on TikTok.
Diverse Ad Formats
Connect with audiences in a creative, authentic and relevant way—including In-Feed Ads, TopView, Brand Takeover, Branded Hashtag Challenge, Branded Effects, Spark Ads and Shopping Ads.
Here’s how we create impactful social-first campaigns
The TikTok partnership has been a key asset in establishing and growing our paid capabilities within the rapidly evolving ads platform. Through this partnership, we've been able to craft best-in-class, go-to-market campaign strategies and thought leadership on the latest offerings, i.e., shops.
Solutions
We are here to help with...
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Paid Media
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Influencer Marketing
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Affiliate Marketing
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Content Strategy
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Creative
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Video Production
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Measurement
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Shops Strategy
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Social Commerce
How can we help you innovate? Let’s talk.
Dive Deeper
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We Were Named Creative Agency of the Year at the TikTok Ad Awards in Mexico By Asahi Ruiz Jimenez 4 min read -
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The Definitive Guide to a Successful TikTok Campaign By Fernanda Padovan 5 min read -
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Generate Content at a Fast Clip with Fan-Focused AI Highlights By Lewis Smithingham 4 min read
Achieve Smarter Marketing with Salesforce Marketing Intelligence
Achieve Smarter Marketing with Salesforce Marketing Intelligence
Salesforce just announced Marketing Intelligence, a next-generation platform that unifies fragmented marketing data, delivers actionable insights, and empowers marketers to make smarter decisions in real time. You might be asking, “what’s different about Marketing Intelligence from previous Salesforce offerings?”
This iteration of Marketing Cloud Intelligence (formerly Datorama) has been completely rebuilt on the Data Cloud foundation, introducing advanced AI capabilities that transform how marketers manage their campaigns. This Data Cloud foundation immediately unlocks Agentic capabilities to interact with your marketing campaigns. Imagine the ability to pause campaigns that are low performing using natural language. What about asking your Agent to replicate top performing campaigns for a new audience segment? Marketing Intelligence on the foundation of Data Cloud makes this possible.
The Salesforce Marketing Intelligence dashboard puts powerful insights at your fingertips.
In addition to its powerful AI capabilities, Marketing Intelligence simplifies the complexities of modern campaign management by tackling key challenges, such as disorganized or low-quality data, time-consuming analysis, and the need for quick, consolidated insights. Let’s explore how the new Marketing Intelligence overcomes these obstacles, empowering marketing teams to achieve their goals with greater precision and efficiency.
Make your data work for you—not the other way around.
Marketers today must interact with myriad data sources and platforms to execute their campaigns. With information coming from various paid media sources—like Meta, LinkedIn and Google Analytics—marketers are tasked with unifying and harmonizing this data to truly understand campaign performance. Furthermore, they must continuously monitor customer behavior across platforms to understand the effectiveness of campaigns and organize everything into a cohesive strategy.
Marketing Intelligence addresses this issue by making it easy to ingest, transform and map third-party data in just three clicks. Your data is automatically and intelligently mapped, solving common naming convention errors or data inconsistencies across platforms—and if your platforms don’t come with prebuilt integrations, a universal connector lets you ingest flat files without hassle. Even more exciting, you can easily add non-marketing data (like user-level or first-party data) to your marketing performance data giving you richer data sets to analyze.
Salesforce Marketing Intelligence makes it easy to unify data from across your data sources.
But what truly sets this platform apart is its AI-powered data enrichment, which automates the tedious task of categorizing and organizing complex datasets. For example, GenAI can group car brand names into broader vehicle categories, or social media platforms can be unified under a single label. The key here is that GenAI is integrated into the tool and with that comes the ability to automate manual tasks that marketers typically perform. The platform can even recognize patterns in campaign naming conventions to create new and meaningful categories automatically. Many will see this as a game changer in understanding paid media and marketing data.
By reducing the time spent on manual data wrangling, Marketing Intelligence allows you to focus on what matters: driving results. With accessible and actionable data at your fingertips, you can approach your campaigns with clarity and confidence.
Instantly understand campaign performance with the help of natural-language insights.
Once your data is organized, the next step is understanding its story—and that’s where Marketing Intelligence shines. The platform offers out-of-the-box dashboards powered by Tableau Einstein, providing a clear view of campaign performance across all your channels.
The goals overview helps ensure you're on-track to meet your defined goals.
This is more than just a dashboard; it’s an intelligent assistant. Marketing Intelligence uses AI-generated, natural-language summaries to offer an instant overview of your program’s health. Imagine logging in and being presented with plain-language insights that tell you exactly what’s working, what isn’t, and what you should do next based on your goals. This feature eliminates the guesswork and ensures you’re always equipped with actionable insights. The combination of advanced visualizations with intuitive summaries helps you make informed decisions quickly, without having to navigate through complex datasets.
Optimize campaigns in real time, backed by intelligent recommendations.
Achieving campaign goals often requires constant monitoring and adjustment, but that’s easier said than done. Marketing Intelligence simplifies this process with proactive goal-setting and agentic optimizations.
For instance, if you’re aiming to drive leads at a specific cost, Marketing Intelligence allows you to set that goal upfront and continuously track your progress. If the platform detects you’re falling short, it doesn’t just alert you—it provides actionable recommendations. Using Agentforce’s paid media optimization skill, the agent might suggest reallocating budget, autonomously pause under-performing ads, or shift focus to better-performing channels.
Gain insight from powerful AI agents on how you can optimize and boost the performance of your campaigns.
This feedback loop ensures you’re not just reacting to results after the campaign ends but actively improving outcomes as they unfold. With plans to expand Agentforce’s capabilities, Salesforce is further investing in tools that enable marketers to stay agile and effective.
Turn your biggest marketing challenges into opportunities.
Marketing Intelligence is a solution designed to transform the way marketers interact with their campaign data. Are you spending too much time wrangling data into usable formats? Struggling to make sense of performance metrics across platforms? Searching for ways to optimize campaigns without wasting valuable resources? Stuck in repetitive, manual processes? This platform offers a streamlined approach to tackling these pain points, helping you achieve faster, smarter and more impactful results.
As a Salesforce Consulting Partner, we’re here to ensure you get the most out of Marketing Intelligence and other Salesforce tools. From implementation to enhancement of the entire Salesforce product stack, our team is ready to guide you every step of the way. Let us know how we can help!
Media
Performance-Driven Creative Production
Blend data-driven creative and performance media strategies to drive conversion.
Fuel for the media engine.
As black-box algorithmic campaigns take over digital platforms, creative is the most critical lever to fuel new performance gains. The modern digital landscape requires all ad creative to be quantifiable, tested at scale, audience-specific and channel-native. To deliver on this, our performance creative experts work hand-in-hand with media strategists and AI technology to rapidly produce and optimize new assets according to your business goals. Our solutions combine agile development, iterative testing, generative AI, and human ingenuity to deliver the most effective and relevant message to your target audience and unlock efficient growth for your brand.
What We Do
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Case Study
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Powering 44% more sales for Hatch.
AI in Creative
Text-to-image technology gets our creative in market faster, unlocking multiple benefits in the creative process. In addition to cutting down time spent on concepting and approvals with AI-generated mockups, the technology also speeds up QA with automated content checks based on your brand guidelines, testing taxonomy, and ad platform requirements.
Even the biggest brands have challenges maintaining fresh asset libraries, with long timelines and high cost to shoot new content. Generative AI allows us to get scrappy with existing content and create modularity. From new backgrounds to alternating models, localization to platform-native aspect ratios, the opportunities are endless.
Want to rev up your creative performance? Let's connect.
Integrating test plans with design.
Our performance creative experts are embedded with our media strategists to put data-driven testing at the beginning of the development process, rather than retrofitting tests onto existing brand work. We start with custom learning agendas based on historical performance and your business goals, then bake in our testing dimensions to the creative concepts themselves, from visuals to value props to tone and more. We generate a tailored ad taxonomy to analyze results in aggregate, then fuel iteration quickly. Every decision is data-driven, while keeping your brand’s voice center stage.
Extension of your creative team, partner to your media buyers.
Our creative strategists form an agile bridge between your brand designers and your advertising experts, whether in-house or outsourced. Your creative team benefits from extended capacity, combined with deep knowledge of performance media best practices, while your media marketers can ramp up their testing velocity without sacrificing quality or learnings. ROI is our north star as we adapt your brand concepts and traditional media assets into bespoke digital iterations for each stage of the funnel and each ad placement. We are equally fluent in “art director,” “media buyer,” and “data analyst”—our cross-functional expertise seamlessly integrates us into your team to benefit your bottom line.
Let's talk about your ad creative.
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Explore more of our Media solutions
Award-winning programmatic experts help you take control of your media and invest with confidence.
Programmatic media efficiency and effectiveness is harder than ever to get right. In the privacy era of advertising, you need a partner proven to navigate the complex programmatic landscape while holding media accountable to your growth goals—at every point in the funnel. We're the key programmatic partner to the world’s most innovative brands, helping them achieve incremental growth by guiding cross-platform strategy, streamlining operations, enabling personalization, and constantly experimenting.
Capabilities
Activate all forms of programmatic media
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Capabilities
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Online Display and Video
Reach your audience wherever they spend time online with efficiency and effectiveness.
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ConnectedTV and OTT
Connect with cord-cutters using high-impact, non-skippable placements.
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Digital Out-of-Home (DOOH)
Target high-traffic areas in key markets to stand out with your target audience.
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Podcasts & Streaming Audio
Join your audience on the go through programmatic and direct audio ad buys.
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Native & Content Syndication
Use content to engage and educate your target audience.
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Account-Based Marketing (ABM)
Engage your target accounts to generate pipeline and close new revenue.
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Dynamic Creative Optimization (DCO)
Personalize the user experience to your audience’s browsing behavior.
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Private Marketplace Deals (PMPs)
Get access to high-quality inventory for control and transparency.
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Direct Buys & High-Impact Takeovers
Make a memorable splash on the sites your audience frequents most.
Blog post
Monks Secures 5th Consecutive ‘Programmatic Power Player’ Recognition
By Liz DeAngelis 3 min readFlexible engagement models to fit any brand.
We know that no two programmatic programs are alike. We offer a range of support models to adapt to your internal resources, your technology needs, and your growth goals. You'll benefit from advantageous licensing rates, hands-on support, and flexible engagement terms so you can be empowered to own your data and optimize your business.
- End-to-End Programmatic Management
Our platform experts will drive your programmatic strategy, operations, and optimization across the leading DSPs, search management platforms, and social channels. Our data-driven planning and activation approach integrates audience research, creative, personalization, and measurement to maximize growth. - Programmatic In-Housing
Our bespoke advisory engagement model helps brands take complete control of their media programs and by bringing all planning and buying in-house. We consult to help brands streamline operations, consolidate vendors, maximize your tech stack, and seamlessly take over media management at scale. - Media Platforms and Technology Licensing
Our platform experts will help set you up on the leading biddable media platforms at advantageous rates. You’ll have access to a flexible array of support services to fit your needs and will be able to tap into our best practice advisory and robust training resources.
In partnership with
- Sprint
Monks’ deep programmatic expertise and advisory capabilities made them an easy choice. They’ve helped us gain the control, insights and flexibility to be able to better meet the needs of our customers and our business as a whole.
Rob Roy
General Manager, Channel Partners
Want to optimize your programmatic media buying?
Wide platform expertise, backed by partners you trust.
We partner with high-growth brands in every vertical—from retail to financial services, consumer tech to B2B SaaS—to build a strong digital media foundation on the right tech stack. Our teams are experts in all leading DSPs, including Display & Video 360, Amazon DSP, The Trade Desk, Verizon Media, Xandr, and more. We will guide your ad operations and platform selections based on your business’s needs.
In partnership with
- TheTradeDesk
Throughout our partnership, Monks has been a beacon of transparency, adeptly navigating complexities with an open and honest approach for key brand clients. Our strategic alignment allows them to combine their best in class trading and custom solution engineering powered by The Trade Desk to deliver the best results on behalf of their clients.
Matt Fogarty
General Manager, Channel Partners
Precision. Agility. Accountability.
Programmatic isn’t a channel, it’s a bridge for all forms of digital media. Our programmatic experts maximize efficiency by finding and engaging your audience where they live, optimizing frequency across touchpoints while eliminating redundancy and siloes. Our process starts with detailed research into your audience’s online behaviors, then weaves in AI for dynamic personalization and optimization. We make the most of every dollar invested with advanced measurement methodologies. No blind awareness buys or over-reliance on cookie-based attribution here; we’ll help you understand incrementality, time to impact, and profitability of your campaigns and guide your investments accordingly. Efficiently reach the users who matter most to your business, without waste.
Want to hear more on our media capabilities? Let’s connect.