Case Study
TikTok
Amplify your brand's impact by building authentic connections on TikTok.
Our partnership with TikTok is about helping brands engage authentically and build real relationships with their audiences. Social media is where ideas take off and trends are shaped, and we guide clients in becoming true social brands that create lasting impact. TikTok offers a unique space for trust and intimacy, and whether it's crafting a comprehensive campaign or leaning into culture with a 10-second trending video, we help our clients spark meaningful engagement and grow their brand in a way that feels true to who they are.
Solutions
Ways we can support in your TikTok journey.
Agile Media Investment
Optimize ROI through continuous monitoring and adaptive buying.
Dynamic Targeting & Content
Deliver the right message at the right moment to maximize impact.
Live Audience Engagement
Connect with users as trends emerge, ensuring your brand stays at the forefront.
Instant Data-Driven Strategies
Leverage real-time insights to fine-tune your campaigns on the fly.
Matched Market Testing
Prove the true incremental impact of your TikTok investment using data science-backed methodology.
MMM
Our proprietary model illustrates the value of activating a full funnel strategy on TikTok.
Diverse Ad Formats
Connect with audiences in a creative, authentic and relevant way—including In-Feed Ads, TopView, Brand Takeover, Branded Hashtag Challenge, Branded Effects, Spark Ads and Shopping Ads.
Here’s how we create impactful social-first campaigns
The TikTok partnership has been a key asset in establishing and growing our paid capabilities within the rapidly evolving ads platform. Through this partnership, we've been able to craft best-in-class, go-to-market campaign strategies and thought leadership on the latest offerings, i.e., shops.
Solutions
We are here to help with...
Highlighted
Solutions
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Paid Media
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Influencer Marketing
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Affiliate Marketing
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Content Strategy
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Creative
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Video Production
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Measurement
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Shops Strategy
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Social Commerce
How can we help you innovate? Let’s talk.
Dive Deeper
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Blog Post
We Were Named Creative Agency of the Year at the TikTok Ad Awards in Mexico By Asahi Ruiz Jimenez 4 min read -
Blog Post
The Definitive Guide to a Successful TikTok Campaign By Fernanda Padovan 5 min read -
Blog Post
Generate Content at a Fast Clip with Fan-Focused AI Highlights By Lewis Smithingham 4 min read
Personalization at Scale • AI Gets Right Message to Right User for 62% CVR Boost
Results
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62% Higher CVR
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13% Better Cost-Per-Signup
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Production time reduced by two-thirds
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460 motion and static assets produced
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Winner for "Best Use of AI" at The Drum Awards North America, Digiday Awards, and Meta Agency Awards
Getting mental health resources into the hands of the many.
Headspace, a leading provider of digital resources for mental health and wellness, is on a mission to guide consumers to more joy, less stress and better sleep. But with no one-size-fits-all solution and countless use cases for Headspace’s offerings, it can be challenging to get the right resources and right messages to the right consumers at scale. Heading into their busiest season—the holidays—we turned to generative AI to power a new ad campaign designed to be as personalized as possible.
The approach
Mental health is not one-size-fits-all. Generative AI gets the right message to the right user at the right time.
Personalization made possible by AI.
The process began with gaining a deeper understanding of the prospective consumers. Using Persona.Flow, we gathered consumer research insights about the seasonal stressors that impacted the target audience’s mental health during the holidays—a process completed in a matter of minutes rather than the days or weeks required by a traditional research program. This efficiency enabled us to get past the monolith of a single persona and dig into the nuances of multiple consumer profiles to springboard creative concepts that could be adapted for everyone.
The work
Adaptable design to appeal to unique audiences
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Modular concepts for maximum relevance.
We developed a modular ad concept that could pair seasonal emotional challenges with specific types of resources available from Headspace. Using Monks.Flow, our AI suite of tools, we combined ad elements—AI-generated backgrounds, product interface imagery and branded illustrations and iconography—to produce hundreds of assets at scale. For static and motion versions in multiple aspect ratios, production hours would have quickly racked up in a traditional design process. With AI-powered image generation and production, we had assets for 20 distinct use cases ready for approval quickly, and overall cut production time by two-thirds.
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Launch and learn with machine learning.
The ads were designed for Meta’s Advantage+ campaigns, the machine learning-powered product to deliver ads to the right users. By combining AI creative and ad delivery, we created a highly relevant experience for the users, leading to higher-quality site traffic. North American users who saw the AI-assisted holiday assets through Advantage+ converted to a signup at a 62% higher rate than Headspace’s other Advantage+ traffic.
Initially, the AI assets started out with a lower CTR than traditional ads while the learning phase was in progress. However, we improved performance by providing a larger round of AI-assisted creatives for the New Year—and the improvement was clear. With more data to work with, the algorithm could successfully narrow the CTR gap between the test and control campaigns. The AI-assisted campaigns became even more efficient, driving over 10% more conversions at a 13% better cost-per-signup compared to the control campaign.
In partnership with
- Headspace
We loved collaborating with Monks on this initiative for their thoughtful and responsible approach to generative AI. Their innovative process and tools enabled rapid experimentation, allowing us to deliver the right message to the right consumer at the right time—effectively and impactfully.
Maria Reinoso
VP, Strategy, Operations, and GM D2C
Less stress, more joy.
With over 460 original ad assets designed from scratch for personalized testing, we helped Headspace work smarter, not harder, using generative AI. By combining multiple tools—from our proprietary Monks.Flow and Firefly generative technology from Adobe—with the expertise to steer the ad delivery algorithms by feeding campaigns the right asset fuel, Headspace is able to get even more people access to mental health resources, helping them lead more stress-free, joyful lives.
Want to talk generative AI? Get in touch.
See more examples of high-performing creative.
GenAI Powers ROI • Monks.Flow and Meta’s Advantage+ Drive Incremental Sales
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+66% higher ROI
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+71% higher CTR
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+19% better CPC
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Making AI-powered marketing a reality for Forever 21.
We enabled Forever 21 to deliver the right ads to the right audiences at the right time, through the combined power of Monks.Flow and Meta's Advantage+.
The work
Hundreds of test ads in less than a day with AI-assisted production.
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Want to talk gen AI? Get in touch.
Can’t get enough? Here is some related work for you!
You Are My Pride • Stories of Allyship and Pride
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Celebrating those who stand with us.
We all need someone to stand with us in our most difficult and formative moments—and that’s especially true for those in the LGBTQ+ community. An ally is someone who fights for us, lends us their voice and accepts us as we are. Sephora, one of the most important beauty player and beauty enabler in the world, aims to be such an ally by reminding people that the unlimited power of beauty is not only about appearance, and that everyone should be able to freely express their personality as they see fit. With the insight that every member of the LGBTQ+ community relies on a person close to them on their path to self-realization, we partnered with Sephora to launch “You Are My Pride,” a celebration of allyship.
Stories of pride and self-expression.
“You Are My Pride” follows four members of the LGBTQ+ community and a key ally from their lives. We began with a series of 30-second films in which each couple expresses what allyship means to them and their anticipation of Roma Pride. The campaign continued on Pride Day, when we dug deeper into each couple’s story to find out who they are and what brought them to Pride, this time featuring a look by a Sephora-provided makeup artist. At the end of Pride, we finished with a long-form film that retraced the entire journey of each couple—an emotional culmination of their stories, their experiences and the incredible day they lived at Roma Pride.
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Inspiring everyone to be their best selves.
In addition to the incredible stories of our campaign protagonists, we helped Sephora bring the fun of Roma Pride to people near and far. Throughout the day, we captured live coverage of the event while following our couples. In stores of each city where Pride events took place, Sephora activated makeup stations to help people prepare. We helped bring these spaces to life with key Pride visuals and branding. Ultimately, the campaign celebrated not only the community but also those who stand at its side, inspiring solidarity and inclusivity.
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Results
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5,8M views on Social Media
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+150K new viewers on YouTube
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Engagement rate x3 on TikTok
Want to talk social? Get in touch.
Can’t get enough? Here is some related work for you!
How to Strike the Balance Between Content and Context
How to Strike the Balance Between Content and Context
In one day, the average consumer is bombarded by thousands of ads, each competing for their awareness and consideration. But how many ads are making an impact on the user? How many ads are providing the right information in the right place and at the right time?
We all know the age-old adage that content is king, but when all marketers use the same strategy by leveraging content to promote their product or service, the question remains: does this strategy still work? With millions of options available and thousands of alternatives in place, what can make your brand stand out as the most memorable? The answer to both questions lie in context marketing, a crucial strategy for helping your content resonate with audiences—and one that has enjoyed renewed interest and attention due to recent conversations about privacy and cookieless marketing.
Cut through the noise and drive memorability for your brand.
Context marketing provides the right meaning and insights to maximize relevance between people and your brand. Too often, brands focus fully on the content of their creative and not enough on the context in which people view them—the channels, cultural trends and other variables that shape their behavior online. But modern marketers know that there’s often a need to strategically balance content and context depending on their marketing goals. When building a content or context marketing strategy, there are a few factors that brands and marketers can consider.
Frequency. How frequently will users see the ads? Too high a frequency can lead to ad fatigue. But if the ad frequency is low due to your budget or if your audience pool is smaller, there will only be a few chances to make an impact at speed. When users decide within a matter of seconds where to devote their attention, context can at times take priority over content. In Uni’s rebrand, focusing on enriching lives by inspiring creativity and connection, our paid media team worked closely with the creative team to ensure the media strategy was in line with the campaign’s creative vision. This approach enabled us to capture audience attention quickly through creative.
Shifts in preferences and trends. Over time, trends and shifts in consumer attitude will ebb and flow. For example, a particular skincare product is not useful for me in summer due to my skin type, but I did find it to be good for winter. Unfortunately for the brand, they never targeted me in the off season, which makes me wonder how things would have turned out differently had they re-evaluated audience targeting over time. Because trends and needs change, it’s wise to continually test audience targeting and exclusions over time. This will help you strategically adapt your marketing plan, its content and its context to meet changing tastes and preferences throughout the year.
Channel and vertical. The channel determines the format of creative and the content that will be delivered to the audience. For example, some channels favor video content while others are focused on images. Some are good for longform content, while content on others is more snackable. Some might even be interactive. Keep in mind how the channel may influence audience expectations, and also consider how your vertical may guide the approach to content.
This is a strategy we used in helping Hatch, a fast-growing wellness and health brand, win over the hearts of countless people hoping to improve their sleep. We built a constant flow of fit-for-format content bespoke for each channel, each with narrative arcs that told the deeper story of Hatch Restore, the brand’s latest sleep assistant. The focus on format returned a 220% increase in click-through rate and 120% increase in view-to-completion rates.
Target audience. When it comes to your audience, it’s important to achieve the desired sentiment. This starts by selecting the right audience. For Hill House, a lifestyle direct-to-consumer brand, we analyzed audience signals from previous buyers to identify current and would-be customers. These insights allowed us to build data-driven creative we could optimize for this audience. These efforts not only drive performance—Hill House saw 80% higher ad engagement—but also enhance brand recall.
Maximize your marketing efforts with context marketing.
The above factors, while not all inclusive, offer a way to begin tapping into audiences more effectively through context marketing. Context marketing lets you deliver the right ad, at the right time, with the right message and format. By testing your creative relative to the variables above—frequency, trends, channel and audience—you enhance personalization and boost the strength of your marketing. This is especially useful as brands seek new strategies to adapt to a cookieless, more privacy-focused marketing landscape.
Ad fatigue is real: with so much content out there demanding our attention, it’s all too easy for audiences to tune things out. When it comes to building memorable creative, a strategic mix of content and context is key. That said, how will you build your next marketing strategy?
Paid Social Services
Paid Social Growth
Supercharge social ad performance, maximizing impact across channels and devices.
We are the Innovative Paid Social Thought Leaders
The paid social media landscape is continually changing between privacy updates, emerging social platforms, and new ways to effectively reach your target customer. Armed with experts across Lead Generation, eCommerce, Mobile Apps (and more!), our Paid Social team partners with clients to maximize, measure, and amplify growth.
Want to Talk Social Media Advertising? Let's Talk.
Awakening Authentic Social Content with Hill House Home
Get in Touch with Our Paid Social Team
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