The real ROI of Q4 shows up in Q1.

The real value of Q4 isn’t the short-term revenue spike but the audience and data foundation it builds for Q1 and beyond.

The purchase path data I’ve seen across brands reinforces this idea. Using five-year lookback windows from my clients’ Amazon Marketing Cloud (AMC) instances, the data consistently shows that Q4 shoppers often make another purchase within three months. These repeat purchases start meaningfully changing the unit economics of customer acquisition and strengthening organic visibility across product lines. This shows that strategic holiday spend can deliver returns long after the season ends.

When it’s time to defend your budget, position Q4 spend for what it is: a prepaid customer acquisition voucher for Q1, bought at a 50 percent discount. This framing eases CFO concerns about short-term efficiency when you have the data to show you are buying future Customer Lifetime Value (LTV) that outweighs the immediate cost. Effective brands measure beyond short-term revenue by tracking LTV, New-to-Brand (NTB) acquisition, and repeat purchase rate.

If you don’t have AMC, start by tracking NTB Purchase Share during Q4 and revisit those shoppers in Q1. Quantifying how many came back and bought more can demonstrate long-term value without a complex tech stack. 

But the groundwork for that ROI is laid earlier than you think.

Many brands still invest the majority of their ad dollars in an extremely short holiday window and hold their breath for marketing KPIs hour by hour throughout Cyber Week. However, there are two challenges with this.

First, ROAS and ACoS are shaped by two unpredictable variables that marketers do not have direct control over: cost-per-click (CPC) and conversion rate (CVR). When those shift drastically due to surges in shopping behavior (for example, we often see CVRs double in a matter of hours or days once deal periods begin around November 21), performance can look unstable even when it isn’t. If you react by lowering bids or cutting keywords that are performing, you’re playing a losing game of whack-a-mole and risk losing reach right when shoppers are ready to buy.

Second, the data shows that purchasing behavior is spread over a much wider window. Aligning spend with real shopper behavior makes every dollar work harder, and brands that stay active through this lead-in period capture the surge when shoppers move from browsing to purchasing. Brands should think of holiday in three phases with long bookends: late summer through early November builds awareness and consideration. Mid-November through Cyber Week drives conversion. Early to mid-December is for remarketing and retention, which trickles into that Q1 payoff mentioned before. Each phase compounds on the one before it. Instead of aiming for perfection in ad performance during a handful of days, focus on building momentum in the weeks and months preceding.

The payoff from investing early in generating demand dwarfs the effect of focusing so heavily on demand capture during Cyber Week, but requires time-sensitive shifts to your media planning. For example, video is one of the best ways to prime consumers earlier in the buying journey, but many DSPs and publishers of premium video placements (from Disney to Netflix, to Amazon) shift toward guaranteed buys during the holidays. Late planners or brands trying to react to in-flight micro trends during peak periods will be priced out of top placements. Securing them early gives you an edge competitors can’t match, and primes consumers for purchase of your products before the competition heats up.

Measure the health of Q1, not just the success of Q4.

When brands treat the holidays as an investment in future performance rather than a sales sprint, they start the new year ahead. The best-performing brands keep investing through the holidays and enter January with stronger visibility, more efficient ad spend, and shoppers who convert faster.

Watch your post-holiday data closely. Consistent traffic to product detail pages and steady organic conversion rates are signs that your strategy is working. These indicators show that visibility and intent built during Q4 are carrying into the new year.

The smartest brands see Q4 (and earlier) as the start of a new growth cycle, not the entire moment of payoff. Every dollar spent builds data, loyalty, and future revenue. That is how short-term spend becomes long-term strength, and how real ROI is earned.

If you want to refine your Amazon holiday planning or evaluate your Q4 to Q1 performance, connect with our team.

A big win for small and medium-sized businesses.

This year’s Prime Day marked a significant milestone for small and medium-sized businesses, as they emerged as the new power players in the sales landscape. This shift was not a mere coincidence, but actually the result of Amazon’s strategic decision to amplify these businesses by showcasing more deals of their products than ever before.

Today’s consumers, especially younger shoppers, are not just buying products—they’re buying into the values that these products represent. They increasingly focus on aligning their personal values with their purchasing habits and show a preference for brands that reflect their own beliefs and principles. This trend is particularly evident in the growing support for small and medium-sized businesses, as they tend to have more compelling stories and unique products and provide a personal touch that resonates with consumers. These brands often represent entrepreneurship, innovation and local community support, and these values are strongly appreciated by today’s conscious consumers.

As for results, the first day of Prime Day 2023 shattered last year's record, and thus became the single largest sales day on the platform. According to Amazon, Prime members worldwide purchased more than 375 million items, saving over $2.5 billion through deals across the platform. This surge in sales showcases the growing popularity and anticipation of Prime Day among Amazon’s customer base. Furthermore, Numerator revealed that out of more than one million households, approximately 52% had strategically delayed their purchases until Prime Day to take advantage of the sales, which goes to show that many consumers not only engage with, but even plan around the event.

According to Amazon, the top-selling categories were Home, Fashion and Beauty, while Numerator reported that the most popular items included Temptations Cat Treats, Amazon Fire TV Stick, Liquid I.V. Packets, Echo Dot 5, and Blink Outdoor Camera. These items reflect a diverse range of consumer interests and needs, from pet care to home entertainment and health.

Adobe Analytics states that online spending in the United States climbed 6.1% to $12.7 billion, demonstrating the significant economic impact of Prime Day. However, these impressive results fell short of Adobe’s forecast, as they predicted a 9.5% year-over-year (YoY) growth in total online sales in the US. This discrepancy suggests that while Prime Day continues to be a major sales event, there may actually be room for further optimization and growth. 

Helping brands put strategic power behind their Prime Day sales. 

This year’s remarkable results underscore the importance of understanding consumer behavior and strategic planning—rather than a mere reflection of broader market trends, these outcomes are, in fact, the product of innovative strategies and meticulous execution behind the scenes for Amazon sellers.

In the dynamic landscape of Prime Day 2023, our team of commerce experts strategically guided our clients through the complexities of the event. Harnessing Amazon’s innovative features and aligning them with holistic strategies, we were able to tap into the pulse of consumer behavior and drive unprecedented growth for the brands we partner with. Beyond capitalizing on the event, we set out to understand and leverage the unique opportunities that Prime Day presents.

We utilized a lead-out strategy in conjunction with Amazon’s newly introduced Invite-Only “waitlist” feature for Prime Day Deals across many clients. This direct targeting strategy allowed Prime members to identify exclusive deals and request an invite on the products they were interested in prior to the event, essentially prompting them to make purchases ahead of time—a strategy that was designed to not only build momentum and anticipation, but encourage early engagement and sales. Let’s take a look at different categories to see how effective this approach has proven to be. 

• Mattress/Bedding category: One client outsold their forecast by six times through the first day of Prime Day, catapulting their sales rank from #56 to #1 within just a day and a half. This remarkable performance earned them several “Amazon’s Choice” badges, and they are now recognized as “Overall Pick.” 
  
   
• Lifestyle Apparel category: For another client, Prime Day 2023 marked their first participation in the event. They successfully sold through their forecast on the 25 featured products, which had a ripple effect, boosting their entire brand visibility and sales even after Prime Day ended.
  
   
• Beauty category: One client in this category saw a significant +203% YoY increase in sales and a +109% YoY increase in ROAS. This success was driven by a multi-pronged strategy that included creating campaigns that were coupled with promotions and sponsored ads in the lead-up to the event, optimizing bids and launching Amazon posts during Prime Day, and running remarketing ads afterwards.
  
   
• Supplements category: A client in the supplements category witnessed a 50% YoY increase in topline sales numbers and a staggering 396% increase in Brand Store traffic on the first day of Prime Day. Their strong performance within their category was largely due to our strategic use of coupons across ‘Tier 1’ Amazon Standard Identification Numbers (ASINs), which significantly improved clickthrough rates and conversion rates on ads. This strategy not only boosted their sales during the event, but also added 64 new Subscribe and Save customers, setting the stage for continued success after Prime Day.

Drawing from our foundational principles, which have consistently driven success, our team adopted a holistic approach to Prime Day 2023. We tailored our promotional, content, operational and data strategies to each and every brand’s unique needs, ensuring a personalized and effective approach to the event. This blend of strategies allowed us to navigate the complexities of Prime Day while maximizing opportunities for our clients.

Packing up our learnings and taking them to the next big shopping event. 

Prime Day 2023 can be considered a landmark ecommerce event, as it has demonstrated the power of strategic planning, innovative features, and gaining a deep understanding of consumer behavior. The success stories of our clients underscore the potential of Prime Day as a platform for growth and visibility. As we look ahead, these insights will guide our strategies and help us continually adapt to and innovate in the ever-evolving digital marketplace. Whether you’re a small business owner or a global brand, the lessons from Prime Day offer valuable support in navigating the world of ecommerce and maximizing the opportunities that such tentpole events present.

That said, economic uncertainty has prompted shoppers to search for the best deals and product value ahead of Black Friday, making the preparation window for sellers much shorter than in previous years. What’s more, Salesforce anticipates that 51% of consumers will purchase fewer holiday gifts this time around.

To help you reach consumers when they are ready to buy and make the most of this season, we built a list of tips that will get every aspect of your ecommerce business up to speed. With excess inventory, inflationary pressures and other unprecedented events, it’s vital to give your Amazon seller strategy the final tweaks it needs to positively impact your sales in Q4. Here’s what you need to know.

Consider these key seller dates.

According to Amazon, these are some of the main dates and events to prepare for. Be sure to mark your calendar so that you don’t miss any opportunities.

• August 3rd - Holiday promotion submissions open in Vendor Central and Seller Central.
• September 17th - Deadline to submit 7-day deals, Best Deals, and Lightning Deals.
• October 21st to November 17th - Inbound shipping cutoff for vendors: Deal inventory must be in transit.
• October 24th to November 17th - FBA inventory cut-off date for sellers: Shipments should arrive well before the key shopping dates for the holiday season. Inventory should arrive at fulfillment centers by this date.

Set relevant goals.

Once you’ve marked the critical Amazon holiday deadlines on your calendar, start preparing the required elements and thinking about budget allocation across this prolonged season. Amazon advertising and promotion budgets should be specifically planned around these peak dates. 

As you start campaign planning, it’s important to set realistic expectations and key performance indicators that you can regularly keep track of on your data dashboard. If you’re uncertain what those should be, consider building out KPIs for each one of the steps outlined here, and keep in mind that your numbers may differ from other seasons. Audiences are often subject to change during the holidays, which is why our experts recommend determining your audience pre-holiday season to better plan your campaigns and initiatives.

A good step is to leverage past sales data (including Prime Day) to inform your strategy and goal-setting for this year. This will also help when it comes to inventory planning.

Become retail ready.

As we always say, advertising drives the most highly-qualified traffic, and retail readiness drives conversion. But what does it mean to be retail-ready? 

1. Inventory management

First, ensure you have an inventory plan in place. The sooner you can determine which products you plan on selling and guarantee you're not facing any inventory issues such as spoilage, deadstock, or low or high inventory levels, the sooner you can plan your other business elements. A fundamental part of managing inventory is reviewing your past sales to forecast this year's. Analyze your products' historical data, their performance during Prime Day, and which of your items (and your competitors’) could skyrocket during the holidays.

The next step is to ship your inventory to Amazon fulfillment centers before November 2 for Black Friday and December 1 for Christmas. With shipping and inventory in place, you can move on to advertising strategies, promotions, product detail pages and catalogs according to the products you have in stock.

2. Optimized content on Amazon

Product detail pages are vital for driving conversions and building trust with your customers, so spend time optimizing your pages' critical elements, then split-testing your work. We recommend starting with your product detail pages and A+ content. Ideally, this should begin as early as possible as A+ content takes the longest to build out. We encourage sellers to start preparing their creative in September.

If you’re not sure whether you need to update your A+ content, ask yourself: are we using comparison charts? Are we using all five modules? What about Brand Story? If the answer is no, it’s probably a good time to take another look at your content. What’s more, you can take the opportunity to refresh your current images and add holiday themes and festive overlays. Your images should sell the product on their own. Once creative is produced, add it to the platform to ensure Amazon approves it in advance.

Brand Stores should also be tailored for the holiday season. One strategy for your Brand Store is to create "store versions," where you can duplicate a page in your store, update the images, videos, or layout and schedule that version to run during a predesignated period. Store versions are helpful for quick updates that you wouldn't want to carry over into the new year or past a specific peak season. Another strategy is adding a Holiday Favorites page and running Sponsored Brand Ads. These should be done at least a month in advance. 

Our tip for optimizing copy is to review your top ASINs ahead of time to determine the top sellers and ensure they have robust titles, bullets, and descriptions. Be careful when adding keywords like "gift" or "present" in your listings during the holiday season, as it goes against Amazon policies. Instead, be strategic in how you are updating your listing copy and backend terms, determine what highly qualified keywords competitors are using and aim to be informative to your target customer.

3. Keyword Research

The months leading into Q4 and the holiday season are great times to conduct keyword research, update your current list and search for holiday-centric keywords to evaluate every opportunity.

Develop a competitive promotional strategy.

We can’t depend on consumers searching across e-retails, we need to stand out among the competition with an attractive promotional strategy. Some of the Amazon promotions that can come in handy during this long holiday season are:

1. Amazon Coupons (run time of up to 90 days)

Flexible and low-cost, these are great for driving velocity and increasing sales.

2. Best Deal/7-Day Deals (run time of up to two weeks for Vendors and one week for Sellers)

These are brand awareness tools that are better suited for well-established brands on the platform. The discount minimums are high, and merchandising fees are required.

3. Lightning Deals (run time of up to 12 hours)

Similar to above, these are high-cost brand awareness tools. They also have rigid approval policies and, even if approved, they are not guaranteed to run. Longer run times allow for more traffic to be driven to detail pages.

4. Promo Codes (run time of up to 120 days)

Great for brands with a strong social media presence or marketing campaigns. These can attract customers to buy on the channel and capture new purchases. Promo codes are the best option for specific targeting and having more control over the audience you reach.

It’s important to keep in mind that deals have a submission deadline. This year, it fell on September 17th for Black Friday and Cyber Monday. Also, review run times to better plan out your season’s promotional strategy.

Consider these Amazon Advertising best practices.

Once you have everything in place to be retail-ready, Amazon Advertising is necessary to unlock growth over the holiday season. It will not only help with competitive visibility; it can also improve organic rank and drive incremental sales when done correctly.

Considering the budgets you have determined in your goal-setting phase, you should start building your advertising campaigns based on your objectives. If you are a new seller with a new product, we recommend you begin your advertising efforts as soon as possible. Three months is the minimum to gather data and gain relevance within the algorithm. 

For sellers with existing products, give yourself at least a month in advance to begin new campaigns or refresh your current ones. Your products have triggered the flywheel or rank organically, so they will have an easier time staying relevant during the holiday season. Build awareness in advance through high-volume seasonal search terms—leading up to higher-converting campaigns to retarget and capture those early visitors when they are ready to buy.

Last but not least, examine your data and metrics regularly to ensure your holiday advertising strategy is as optimized as possible throughout the season. 

Recap the peak season.

The work you or your agency have to do on Amazon doesn’t end after the holidays. It’s fundamental to look back at your wins and losses over the last couple of months to guide your 2023 planning and continue to drive visibility on the platform.

Some ways to recap the season include:

• Reviewing analytics to measure your successes (or failures) and your competitors’.
• Paying attention to customer feedback through reviews, cancellations and returns.
• Applying learnings to your New Year planning.
• Refreshing your keyword lists, ads and content to remove seasonal copies and imagery.

All in all, it’s never too late to set your business up for success. While the task may seem daunting, spending your time and effort on a brief list of products that move the needle is what will pay off. Follow these steps, make relevant optimizations and results will follow.

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