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Why Your Holiday Ads ROI Doesn’t Matter (Yet)

Why Your Holiday Ads ROI Doesn’t Matter (Yet)

Commerce Commerce, Data Strategy & Advisory, Media Strategy & Planning, Retail media, Seasonal marketing, eCommerce Platforms 3 min read
Profile picture for user Wyatt Burley

Written by
Wyatt Burley
Senior Advertising Manager

holiday-roi

Every ecommerce and retail advertiser knows the pressure placed on holiday ad campaigns. Budgets climb, expectations rise, and leadership starts asking one question: did we actually see a return?

Most brands look to return-on-ad-spend (ROAS) or advertising-cost-of-sales (ACoS) for the answer during their holiday ad flights. But those metrics often tell the wrong story for meaningful growth. Chasing a low ACoS or high ROAS in November might look like smart efficiency, yet it’s one of the fastest ways to hurt long-term performance.

The real ROI of Q4 shows up in Q1.

The real value of Q4 isn’t the short-term revenue spike but the audience and data foundation it builds for Q1 and beyond.

The purchase path data I’ve seen across brands reinforces this idea. Using five-year lookback windows from my clients’ Amazon Marketing Cloud (AMC) instances, the data consistently shows that Q4 shoppers often make another purchase within three months. These repeat purchases start meaningfully changing the unit economics of customer acquisition and strengthening organic visibility across product lines. This shows that strategic holiday spend can deliver returns long after the season ends.

When it’s time to defend your budget, position Q4 spend for what it is: a prepaid customer acquisition voucher for Q1, bought at a 50 percent discount. This framing eases CFO concerns about short-term efficiency when you have the data to show you are buying future Customer Lifetime Value (LTV) that outweighs the immediate cost. Effective brands measure beyond short-term revenue by tracking LTV, New-to-Brand (NTB) acquisition, and repeat purchase rate.

If you don’t have AMC, start by tracking NTB Purchase Share during Q4 and revisit those shoppers in Q1. Quantifying how many came back and bought more can demonstrate long-term value without a complex tech stack. 

But the groundwork for that ROI is laid earlier than you think.

Many brands still invest the majority of their ad dollars in an extremely short holiday window and hold their breath for marketing KPIs hour by hour throughout Cyber Week. However, there are two challenges with this.

First, ROAS and ACoS are shaped by two unpredictable variables that marketers do not have direct control over: cost-per-click (CPC) and conversion rate (CVR). When those shift drastically due to surges in shopping behavior (for example, we often see CVRs double in a matter of hours or days once deal periods begin around November 21), performance can look unstable even when it isn’t. If you react by lowering bids or cutting keywords that are performing, you’re playing a losing game of whack-a-mole and risk losing reach right when shoppers are ready to buy.

Second, the data shows that purchasing behavior is spread over a much wider window. Aligning spend with real shopper behavior makes every dollar work harder, and brands that stay active through this lead-in period capture the surge when shoppers move from browsing to purchasing. Brands should think of holiday in three phases with long bookends: late summer through early November builds awareness and consideration. Mid-November through Cyber Week drives conversion. Early to mid-December is for remarketing and retention, which trickles into that Q1 payoff mentioned before. Each phase compounds on the one before it. Instead of aiming for perfection in ad performance during a handful of days, focus on building momentum in the weeks and months preceding.

The payoff from investing early in generating demand dwarfs the effect of focusing so heavily on demand capture during Cyber Week, but requires time-sensitive shifts to your media planning. For example, video is one of the best ways to prime consumers earlier in the buying journey, but many DSPs and publishers of premium video placements (from Disney to Netflix, to Amazon) shift toward guaranteed buys during the holidays. Late planners or brands trying to react to in-flight micro trends during peak periods will be priced out of top placements. Securing them early gives you an edge competitors can’t match, and primes consumers for purchase of your products before the competition heats up.

Measure the health of Q1, not just the success of Q4.

When brands treat the holidays as an investment in future performance rather than a sales sprint, they start the new year ahead. The best-performing brands keep investing through the holidays and enter January with stronger visibility, more efficient ad spend, and shoppers who convert faster.

Watch your post-holiday data closely. Consistent traffic to product detail pages and steady organic conversion rates are signs that your strategy is working. These indicators show that visibility and intent built during Q4 are carrying into the new year.

The smartest brands see Q4 (and earlier) as the start of a new growth cycle, not the entire moment of payoff. Every dollar spent builds data, loyalty, and future revenue. That is how short-term spend becomes long-term strength, and how real ROI is earned.

If you want to refine your Amazon holiday planning or evaluate your Q4 to Q1 performance, connect with our team.

See how Amazon holiday advertising turns Q4 spend into long-term holiday ROI by driving new-to-brand growth, repeat buys, and stronger Q1 performance. Why Your Holiday Ads ROI Doesn’t Matter (Yet) See how Amazon holiday advertising turns Q4 spend into long-term holiday ROI by driving new-to-brand growth, repeat buys, and stronger Q1 performance. amazon holiday advertising holiday roi holiday advertising strategy holiday campaigns ecommerce strategy amazon ads amazon dsp amazon marketing cloud amc ROAS acos q4 success seasonal campaigns holiday marketing amazon advertising Commerce eCommerce Platforms Media Strategy & Planning Data Strategy & Advisory Retail media Seasonal marketing
An Orbit hose being sprayed in a garden of yellow flowers
Hands turning on an Orbit sprinkler unit in a green lawn

Off-Season, On Strategy • Turning Seasonality into a Strategic Advantage

  • Client

    Orbit

  • Solutions

    CommercePerformance MediaMediaProgrammatic

Results

  • 30% YoY increase in Q4 sales
  • 4.5x ROAS on new product launch
  • 15% higher conversion rate in Q4
  • Finalist for "Best Use of Retail Media" at the Digiday Awards 2025
  • Winner of "Best in Commerce Media" at the AdExchanger Awards 2025

Challenging seasonal norms.

Orbit Irrigation, a trusted brand in home watering systems, typically sees demand spike in the warmer months, while Q4 has traditionally been slower. Orbit partnered with Monks to build a seasonal Amazon Ads strategy that turned Q4 from a quiet period into a meaningful growth opportunity. Instead of scaling back, we used the off-season to boost brand visibility and lay the groundwork for a high-stakes product launch.

A strategy built for seasonality and sustained growth.

To set the foundation, we optimized 50+ product detail pages, refreshed Orbit’s Amazon Brand Store, acquired early customer reviews and ensured inventory was positioned to meet demand. From there, we used insights from Amazon Marketing Cloud to rebuild Sponsored Ads and DSP campaigns around real shopper behavior. To increase visibility, we expanded keyword coverage and used variation testing to group similar SKUs under a single parent listing. This helped capture more long-tail search traffic, while high-intent retargeting kept Orbit top of mind during key holiday moments.

In partnership with

  • Orbit
Client Words Q4 has always been a quieter time for our business, but working with Monks helped us turn that off-season into a strategic advantage. Their team brought fresh ideas, clear strategy, and thoughtful planning. We stayed focused, moved quickly, and made confident decisions—all while building on what already works.
Logo for Orbit Irrigation, a subsidiary of Husqvarna Group

Jose Preza Torres

Account Manager

Off-season strategy. On-season results.

Orbit’s new approach set a higher bar for seasonal planning. Q4 sales increased 30% compared to the previous year, with a 391% revenue surge in their top product category and a 15% lift in conversion rates. New-to-brand purchases remained above 70%, while Amazon DSP emerged as a top driver of performance. That momentum continued into January, where the new product launch achieved a 4.5x return on ad spend, proving that strategic groundwork during slower months can lead to strong results when demand returns.

Setting the stage for year-round performance.

Monks’ vigilant approach ensured that as consumer demand returned, Orbit was not just ready to respond but positioned to accelerate—maintaining share of voice, protecting search rank, and investing in audience engagement when others paused. By rethinking seasonal investment and leaning into full-funnel planning, Orbit not only saw a stronger-than-ever off-season but also created momentum for an even more successful on-season.

Want to talk retail media? Get in touch.

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Unlocking Growth on Amazon DSP with Human-Centered AI

Unlocking Growth on Amazon DSP with Human-Centered AI

AI AI, Media Analytics, Media Strategy & Planning, Performance Media 5 min read
Profile picture for user Ladipo Fagbola

Written by
Ladipo Fagbola
Ecommerce Account Director

A man with dark, wavy hair stands with his back to the camera, wearing a mustard-yellow button-down shirt. He is looking at a large video wall composed of multiple screens, each glowing with bright, colorful, and abstract digital displays in a dimly lit room.

What an exciting time to be a marketer! The digital landscape is constantly evolving, and Amazon, with its vast ecosystem, continues to present incredible opportunities for brands. We recently had the opportunity to present to Amazon about the innovative AI capabilities within Amazon DSP. This article is a recap of what was covered in that session, focusing on two of Amazon's powerful AI models, Brand+ and Performance+, and how they are designed to simplify media buying and elevate advertising efforts.

Navigating the Amazon Ecosystem with AI.

Many of us know Amazon for its ecommerce prowess and popular media platforms like Prime Video and Twitch. But Amazon boasts over 40 different owned properties, and this extensive network creates a rich tapestry of first-party data, offering a significant understanding of consumer behavior. However, truly harnessing this data and understanding how shoppers move across properties—from watching a show on Fire TV to shopping on the Amazon website—can be complex.

Beyond Amazon's owned properties, Amazon DSP also offers access to a massive network of third-party inventory through Amazon Publisher Direct and various ad exchanges. This opens up even more avenues to reach your audience wherever they are online. The challenge, then, becomes identifying the most efficient path to deliver your impressions. This is where Amazon's human-centered AI truly shines.

Introducing Brand+ and Performance+

Amazon's AI models, Brand+ and Performance+, are built on the foundation of Ad Relevance, an AI machine learning tool developed to increase addressability in cookieless environments. These models are not about replacing the human media buyer; instead, they are designed to collaborate, offering transparency and control. You can see exactly what the AI is doing, why it's doing it, and crucially, you can intervene, nudge, and redirect to ensure it aligns with your strategic goals.

This infographic, titled "Full Funnel Coverage," displays a marketing funnel divided into three sections from top to bottom: Awareness, Consideration, and Conversion. The top "Awareness" stage is labeled "Brand+" and is described as engaging users with the intention of converting in the future. The middle "Consideration" and bottom "Conversion" stages are grouped together under the "Performance+" label, which focuses on engaging immediate converters to drive short-term actions.

While both models utilize the same underlying logic, their primary differentiator lies in the outcomes they are designed to generate:

  • Brand+: Focuses on the top of the funnel, prioritizing awareness, reach and frequency, with a secondary goal of future conversions within a 12-month conversion horizon. This model is ideal for building long-term brand salience and memory structures. We've seen Brand+ campaigns perform exceptionally well with video creative and streaming inventory.
  • Performance+: Centers on consideration and conversion within a shorter 30-day conversion horizon, aiming for immediate conversions and measurable ROI. This model is highly effective for driving actions like purchases. While it can utilize streaming and online video, we often recommend focusing on online video (OLV) and display inventory for optimal results.

How do these models work?

The intelligence behind Brand+ and Performance+ can be broken down into four key components:

  1. Advertiser Event (Human-Defined): The process begins with you! You define the specific conversion events you're tracking. This could be anything from website purchases tracked via the Amazon ad tag, offline conversions integrated through a Conversion API, purchases of specific products on Amazon via ASINs, or even mobile app installs and actions reported by an MMP. This human input is crucial, ensuring the AI aligns with your unique business objectives.
  2. Addressability Graph: Based on your defined advertiser events, the AI creates a comprehensive "addressability graph." This map provides a multi-property overview of how your converting customers interact across the vast Amazon ecosystem and beyond. It helps understand their journeys, their paths and their engagement patterns.
  3. AI Prediction (Lookalike Audiences and Predictive Scores): From the addressability graph, the AI intelligently creates audiences similar to your existing converters—essentially, a lookalike audience. It then generates predictive scores for individuals within this lookalike audience, identifying those most likely to convert based on the creative being served and the desired outcome within a specific timeframe. This ensures your ads are delivered to the most receptive audience.
  4. Campaign Delivery and Continuous Optimization: The AI then dynamically delivers impressions through the most efficient channels, whether it's Amazon Prime Video, Magnite or Amazon Publisher Direct. What's truly powerful is the continuous learning loop. The AI constantly tracks post-impression conversions, updates its model, and refines its targeting as more data becomes available, ensuring your campaigns are always optimizing for better outcomes. This process requires a consistent feed of advertiser events, as static data alone isn't enough.

Easily set up your campaigns.

Setting up campaigns with these AI models is incredibly straightforward, often taking less than two minutes for Performance+ and even quicker for Brand+.

For Brand+, once you've defined your conversion event and set your budget, you're ready to launch.

For Performance+, you have the flexibility to choose from three sub-models:

  • Customer Acquisition: Targets net new shoppers who haven't interacted with your brand, excluding those who have converted in the past 90 days.
  • Remarketing: Focuses on users who have engaged with your brand or product but haven't converted in the last 90 days.
  • Retention: Aims to re-engage customers who have interacted with your brand and have not converted in the last seven days, fostering loyalty.

We often recommend starting with all three sub-models for Performance+ and then reviewing their performance to optimize your strategy.

Empowering marketers beyond automation.

Even with AI doing the heavy lifting, you retain full access to all the familiar optimization tools and reporting capabilities you'd expect from Amazon DSP. This includes granular inventory reports, creative performance analysis and insights into geographic and audience metrics. You can still leverage pacing controls, day-parting, frequency settings and the powerful insights from Amazon Marketing Cloud (AMC).

For first-time users, we always suggest running Business as Usual (BAU) campaigns alongside Brand+ and Performance+. This allows you to truly appreciate the incremental value these AI models deliver. We also recommend a minimum flight of two months for both models to allow the AI sufficient time to learn and optimize.

A presentation slide titled "PERFORMANCE+ CAMPAIGNS" displaying key metrics for "Link-out" and "Link-in" campaigns. The "Link-out" section shows a 400% ROAS improvement after manual intervention and a 1.6X ROAS compared to business-as-usual. The "Link-in" section shows a 50% higher ROAS compared to the BAU campaign, a 66% lower CPA (Cost Per Acquisition), and a 13% higher CPM (Cost Per Mille).

Demonstrating real-world impact.

We've seen firsthand the significant impact these AI models can have. In a recent link-out campaign (tracking conversions outside Amazon's ecosystem) for an advertiser, our manual interventions—specifically refining sub-models and optimizing frequency caps based on AMC insights—led to an incredible 400% increase in ROAS for the Performance+ campaign. Ultimately, this campaign delivered 1.6 times more ROAS compared to the BAU approach.

Similarly, for a link-in campaign (tracking purchases on the Amazon website), the Performance+ campaign achieved a 50% higher ROAS than BAU. While the CPM for Performance+ was 13% higher, the CPA was 66% lower, underscoring the AI's ability to drive more efficient outcomes by focusing on valuable conversions rather than just cheap impressions. This highlights the ongoing industry conversation about prioritizing effective inventory over merely the cheapest.

A partner for success.

At Monks, we're proud to be an AWS Partner, with a 13-year partnership with Amazon. Our expertise in AI has been recognized with awards like the AI Pioneer by The One Show and AI Agency of the Year from AdWeek. We are also a certified AdTech Reseller and Activation Partner for Amazon DSP.

If you're looking to simplify your media buying, unlock the full potential of Amazon's ecosystem, or just want to explore how these human-centered AI models can transform your advertising strategy, we're here to help. Reach out to us for a tailored session or a casual conversation about achieving your goals with Amazon. We'd love to partner with you on your journey to growth and innovation!

Unlock growth on Amazon DSP with human-centered AI. Learn how Brand+ & Performance+ models simplify media buying and boost your advertising results. media buying amazon dsp brand performance amazon ecosystem Media Strategy & Planning Media Analytics Performance Media AI

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The website has been translated to English with the help of Humans and AI

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